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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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June 04, 2021

Very professional environment, the people are very polite, the service is always excellent. Always a pleasure doing business here. I have had service here for 4 years and recently purchased a new mod More

by Cdupuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Heflin
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 03, 2021

As always, the service was great! So many friends say "Never take your car to the dealership". Not me, I've been down that road with independent mechanics for years, but once I started with MB of BR, the More

by cynthia cash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 30, 2021

Got me in and out quickly . Did a great job.Took time to help me both when I brought it in and picked it up. More

by cmtricou.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 30, 2021

The staff at Mercedes-Benz of Baton Rouge is always excellent! My recent experience was seamless and the employees seem to really care and go above and beyond to make sure that customers are well take More

by DonB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 29, 2021

Josh and the whole resolved my issue professionally and in a very timely manner. The service resolved my issue and a thorough explanation was provided. Thanks Nicky More

by njparrino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 28, 2021

They earned my highest rating and approval! From scheduling my appointment to the pickup ride after completion of the service work and EVERYTHING in between was PERFECT! Thanks!!! More

by NonoHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 27, 2021

Great experience and the ability to schedule made getting the work completed efficient. Also they washed and vacuumed my vehicle which was very helpful for me, More

by Donjohnson9029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 27, 2021

My very first visit. Extremely comfortable waiting area. Greater with great service. Very please with friendly team & staff. I’m looking forward to returning for another great experience. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 25, 2021

Always great service, Professional, polite, patience and knowledgeable at all times. Andrea, is one of the best service agents there is to, have had the pleasure of serving me. She call and kept me up to da More

by betty.wallace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 20, 2021

Mercedes Benz of Baton Rouge service Dept. is definitely in a class of their own. Ayanna, is one of the best service agents I have have had the pleasure of serving me. Thanks MBBR DAVID DEFELICE More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

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