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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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June 15, 2021

My service advisor was awesome.. Her name is Ayanna Cook and she took care of everything and it was timely. Definitely an asset to the dealership. More

by samoss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 15, 2021

Best experience with a car dealership ever! Staff was amazing. Ayana made me feel like family. Phenomenal experience!! Definitely recommend this dealership and will visit for future needs! More

by Miaya.allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 14, 2021

Ayanna Cook and Brandon Whisenhunt consistently provide Ayanna Cook and Brandon Whisenhunt consistently provide exceptional customer service each time we visit the dealership. Their attentiveness and wil More

by M Tatum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 11, 2021

I have always enjoyed the service and atmosphere of the Mercedes Benz dealership in Baton Rouge. Dennis Lee was my sales person when I purchased my first vehicle at that location and he treated me like fa More

by sharonsgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 09, 2021

Excellent Customer Service. Vehicle serviced in a timely manner. Friendly atmosphere. Snacks and hydration were available free. Restroom was clean and fresh. Vending machines contained multiple snack option More

by Diamond.natoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady I checks out with in service department once vehicle was completed was Very nice. She explained the services done to my vehicle. I don’t remember her name.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 08, 2021

Excellent service! The service on my vehicle was done right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. More

by LZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 07, 2021

Service was excellent. The best!! They picked up my vehicle and brought it back quickly. The notified us of everything that was being done. We live over an hour away from dealership. I will definitely More

by Andrelljones87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 07, 2021

Exceptional Service. I was very impressed with the Exceptional Service. I was very impressed with the overall service and prompt attention to my specific needs. Ayanna was also very friendly and acco More

by Andrelljones87
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 05, 2021

Absolutely amazing! He made sure I got all the services my car needed, and even made sure that I paid the best price for me! More

by clan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 05, 2021

Can’t say enough about how great MB and their team has been! Great job on this weeks service. Nick, Gwen and their team always go ONE step further! Thanks More

by Marky16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

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