Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Amazing dealership. I was blown away by from the moment we drove in. Friendly, fun, low pressure environment. Geoff was also wonderful to work with, helpful and knowledg I was blown away by from the moment we drove in. Friendly, fun, low pressure environment. Geoff was also wonderful to work with, helpful and knowledgeable from start to finish! More
Superb atmosphere, excellent vehicles new and used, great staff and service, efficient easy financing and buying process! I'm very satisfied with my experience and purchase! staff and service, efficient easy financing and buying process! I'm very satisfied with my experience and purchase! More
The whole process was smooth & very good. Geoff was patient & explained every step of the process. Geoff was patient & explained every step of the process. More
Sean Caffe was great to work with. He was very helpful through the process of leasing my new Mercedes. He was very helpful through the process of leasing my new Mercedes. More
The process was smooth from start to finish. Geoffrey Miller was very helpful and knowledgeable. Geoffrey Miller was very helpful and knowledgeable. More
Geoff Miller was an absolute pleasure to work with. Originally looking at a Mercedes he also found my dream car a Porsche 911 Carrera S! His knowledge about the car was amazing and he followers up on Originally looking at a Mercedes he also found my dream car a Porsche 911 Carrera S! His knowledge about the car was amazing and he followers up on every question I had. Not only did I purchase the Porsche I will also work with Geoff for my wife’s next car a Mercedes GLE AMG. Geoff made the entire experience painless and he did everything I would expect and more! Thank you Geoff and Motor Werks! We love your dealership! More
Great purchase support and service from Diane . Diane has been very cordial and shared all the required information during my purchase process Diane has been very cordial and shared all the required information during my purchase process More
Service was amazing, im very satisfied and thanks for all help. Car is amazing and i really enjoy to drive the car help. Car is amazing and i really enjoy to drive the car More
I leased my Mercedes GLC300 a few years ago and have had my vehicle not start and leave me stranded multiple times during winter months. The first time I had to have my car towed in was only 4 months after my vehicle not start and leave me stranded multiple times during winter months. The first time I had to have my car towed in was only 4 months after I started this lease. Each time this has happened my vehicle has been in the shop for at least a month at a time. I've had multiple things changed and hopefully, after my car in the shop all 3 years I've had it so far, they've figured out the problem. This year my remote start stopped working because according to the dealership it was only good for 3 years. When I leased this vehicle I was told I would have the remote start for the duration of my lease. I spoke with multiple different people at this dealership with no resolve and was basically told I was told wrong by the salesman who sold me the vehicle and they weren't going to honor what was told to me. I am very disappointed with Mercedes as a whole because I feel like my issues were not taken care of and no one cared to help. I was told when I mentioned all that I've been through with this vehicle not starting multiple different times that, that's what I have a warranty for. That's true, however this is Mercedes. People work very hard to be able to buy a vehicle like this and when you go to a place like this you expect to be treated better than this and that the vehicle would work better. The customer service at this place is a negative zero. If you have issues they are no help at all. I've had much better experiences with reliability and customer service at the Toyota dealership I went to for multiple vehicles. This is not how customers should be treated at a Mercedes dealership. More
Bill provided a wonderful experience for me. Bill assisted with my decision to purchase a new E Class. Overall, great experience. I recommend talking to Bill before your next purchase. You'll th Bill assisted with my decision to purchase a new E Class. Overall, great experience. I recommend talking to Bill before your next purchase. You'll thank me later!! More