Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 568 reviews
The staff seems to really care about you at Motor Werks. This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excell This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excellent job. I preferenced Motor Werks over other dealers when looking for a car due to my experience with them. Sebastian Stankiewicz was my salesperson this time. He's got a passion for cars and good service - great to work with. More
Ken, made buying our new Mercedes a real pleasure! He was very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all o very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all of the information we needed to make our purchase decision. He is extremely knowledgeable about the Mercedes products and gave us a complete introduction to our new car. We have been Motor Werks customers for 25 years and Ken has always give us superior service. More
Justin was very helpful. I asked to communicate through email and Justin was able to oblige. He also explained all work in detail for me. Thank you email and Justin was able to oblige. He also explained all work in detail for me. Thank you More
We were working with a relatively new sales person who made a few mistakes. But in the final analysis the dealership came through with flying colors, and we give the experience five stars. made a few mistakes. But in the final analysis the dealership came through with flying colors, and we give the experience five stars. More
I have always been pleased with the friendliness and competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not oppo competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not opposed to paying a slight premium for dealer service but at times the charges are offensively high (eg: $900 to repair a burnt out xenon head light - one). At some point when the charges become double or more what a reputable independent shop would charge, Motor Werks will lose (or already has lost) business which is sad because I love the company. More
Very good experience. Nice waiting room, very clean facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. More
Great service for the money. I feel confident that my car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary w car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary work. More
Most efficient saleman we ever met, in/out in no time. Most efficient saleman we ever met, in/out in no time. Knowledge of the car, friendly, understand what we are looking for. You all work well as a te Most efficient saleman we ever met, in/out in no time. Knowledge of the car, friendly, understand what we are looking for. You all work well as a team. More
Great service Experience, car washed for free. All Great service Experience, car washed for free. All persons involved were pleasant, customer lounge was comfortaaable and free drinks were supplied fo Great service Experience, car washed for free. All persons involved were pleasant, customer lounge was comfortaaable and free drinks were supplied for customers waiting for cars More
Chris Roehm has been a pleasure to work with. We love our new 550XI BMW. We have been a customer of Motor Werks for many years. Rene Wok was our salesman in the Infiniti Dept. years ago. Many cars later new 550XI BMW. We have been a customer of Motor Werks for many years. Rene Wok was our salesman in the Infiniti Dept. years ago. Many cars later we started buying BMW's and have not really had a salesman on a regular basis. I believe Chris is a great fit for us. Thank you, and we look forward to many more cars with Motor Werks. He was referred to us from the service department which as always are wonderful to work with. We also filled out a card on the service dept.and mailed it back to the dealership. Great service as always. We have a BMW Z3 which we bought from the dealership many years ago. It's been my baby and the guys in the service dept. always give it full attention. It's in mint condition because of that. Thank you! It is always a breath of fresh air to have the special attention every time we walk into Motor Werks. As business owners as well we also like to hold those same standards as Motor Werks. Our congrat. to your team to a job well done. Thank you once again. Warm regards, Deborah and John Olson Olson Machining, Inc. More