Mercedes-Benz of Barrington

Service people great! finance people rude The people who service the car are great. Always are. We have four cars that get serviced there, from a 1985 to a 2012. I did purchase this car i The people who service the car are great. Always are. We have four cars that get serviced there, from a 1985 to a 2012. I did purchase this car in Ohio and had a question about the financing. I think maybe because it was not purchased there(?) the women was, gosh how do I say it? Totally grumpy, enough so that I will never step in there again! Again, service is great, but if that women is front and center to the buying customer, I would ask her to stay home if the rock she crawled out from under that morning made her "grumpy". It ain't good for business. More

Best Rep out there! Jack Ball was the best! He was the best Salesman that we have dealt with. He made looking for a car pleasurable! I will definitely recommend your Jack Ball was the best! He was the best Salesman that we have dealt with. He made looking for a car pleasurable! I will definitely recommend your place to whoever I know that is looking for a car. More

My father also bought the car through this dealership. The dealer I made conversation is Peter Seaverns who was highly recommended by my father. Even I had a plan to move to LA near future, I bought the The dealer I made conversation is Peter Seaverns who was highly recommended by my father. Even I had a plan to move to LA near future, I bought the car in this dealership because of him. I am truly satisfied with the service he offered. More

Prompt attention Jim ReRosa always does a thorough job and gets it done right the first time. Jim keeps me advised of necessary service requirement and anticipates my Jim ReRosa always does a thorough job and gets it done right the first time. Jim keeps me advised of necessary service requirement and anticipates my needs More

Purchase experience This is the second purchase in 6 months from Motorwerks. All around excellent experience from the time I walked into the dealership to the time I lef This is the second purchase in 6 months from Motorwerks. All around excellent experience from the time I walked into the dealership to the time I left with the vehicle. Great attention to detail and making sure I was satisfied with the car and purchase before I left. Worked with Patrick to make sure I fully understood all the functions of the vehicle. The service department did an excellent job of making sure the car was clean ready for delivery. More

Painless and smooth I had not bought a car for 15 years as I had my prices set being a Big 3 employee. This was a pleasant experience having done my research beforehand I had not bought a car for 15 years as I had my prices set being a Big 3 employee. This was a pleasant experience having done my research beforehand and this was my starting dealership since it is closest to my home. Joe Gaynor was great to work with and he knows his products. Looking forward to buying at Motorwerks again. More

Great Customer Service The Service Dept. is very professional. They answered all of my questions and addressed all of my concerns. They are a pleasure to deal with. Thanks a The Service Dept. is very professional. They answered all of my questions and addressed all of my concerns. They are a pleasure to deal with. Thanks again. More

Ourtstanding Service I needed a new tire. None was available, so I was given another vehicle to use. The following day I was notified that the new tire was on the vehicl I needed a new tire. None was available, so I was given another vehicle to use. The following day I was notified that the new tire was on the vehicle. The service was outstanding and the employees extremely efficient. Thanks! More

Motor Werks gets the job done. good job. thanks. my tires had to be replaced, along with 75,000 mile service; I can always count on Jim Hub and all the team at Motor Werks. good job. thanks. my tires had to be replaced, along with 75,000 mile service; I can always count on Jim Hub and all the team at Motor Werks. More

Tradition of excellence continues I've been a loyal Motor Werks customer since late 1980'S --when I purchased my first Cadillac. At the time John Oliver provided personalized custo I've been a loyal Motor Werks customer since late 1980'S --when I purchased my first Cadillac. At the time John Oliver provided personalized customer service. In the early 1990's I switched to Mercedes. At the time, Tom Healy was my advisor and now he's the boss. Next, Tom Nolan was my go-to person --always helpful and tailored service to my needs. When he moved to afternoons, John Laskowski became my advisor. As with the storied Motor Werks advisors who preceded him , John stepped up to provide the excellence I've received for over 25 years! More