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Mercedes-Benz of Barrington
Barrington, IL
568 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again.
Only One Price:
All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process.
Only One Person:
You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience.
*Only One Hour:
Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour.
Why You’ll Love ONE & ONLY ---
Upfront Pricing
We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate.
Commission Free
Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience.
3-Day/300 Mile Return Policy*
If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee.
Visit Mercedes-Benz of Barrington for all of your Automotive needs.
*Applies to in-stock models only.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 568 reviews
February 08, 2016
Customer Service Excellence In a world where great customer service is extinct, MotorWerks has it mastered. Ken Betts made my car buying experience a very happy one! I was extrem In a world where great customer service is extinct, MotorWerks has it mastered. Ken Betts made my car buying experience a very happy one! I was extremely impressed with his professionalism and knowledge of the vehicles. The rest of my experience ended with Tony Dee,,,He's a ROCKSTAR!!! I highly recommend MotorWerks & look forward to future purchases :) More
by SilverBenz
January 23, 2016
Do not buy remotely!!!! Wow. Wired the cash, had a service pick up the car the next day. Car arrived in Ohio with no temporary tag. Nice to look at , but had to park it i Wow. Wired the cash, had a service pick up the car the next day. Car arrived in Ohio with no temporary tag. Nice to look at , but had to park it in my garage!! Next day, got a call that, Ooops, we needed to complete papers to get a tag. Ok. Completed the papers, (no paid return envelope) and paid to have them expedited. Next week, Monday through Thursday, nothing. Made it to Friday and called. Ooops, our papers were sitting, unopened on a desk of a vacationing employee! (Still looking at the car in garage.) Promised to send the tags, Next Day Air, SATURDAY delivery. Saturday evening. Nothing. Called. Ooops, not sure what happened? I got the FedEx tracking number. Checked the FedEx site. They paid for "weekday" delivery. I'll get the tags someday on Monday. Maybe. Still looking at the car in the garage. That'll be almost two weeks of looking at this car in my garage. Listen, if a dealer wants to sell over the internet, they need to step up their game and FOLLOW THROUGH. Perhaps Motorwerks of Barrington is great with local transactions, but BEWARE if you are an internet buyer. More
by Upset in Ohio
Employees Worked With
Wayne Bell, Tony the General Mgr?
September 28, 2015
SRT8. 2014 The price on the SRT was great. The Service there was great my salesman Andrew Richter was very knowledgeable of my vehicle. I was trading and t The price on the SRT was great. The Service there was great my salesman Andrew Richter was very knowledgeable of my vehicle. I was trading and the vehicle I was purchasing the waiting room area was very comfortable clean. I even get a better deal on my insurance while I was there . More
by Jay1473
Employees Worked With
Andrew Richter
September 25, 2015
Great dealership Top quality personal service from every aspect of the dealership. Always professional and I have never left there disappointed. My wife and I have ask Top quality personal service from every aspect of the dealership. Always professional and I have never left there disappointed. My wife and I have asked ourselves on more than one occasion, why would we ever buy anywhere else. We do like our SLK!!! More
by MBSLK
Employees Worked With
Andrew
July 28, 2015
Friendly, not pushy and informative. Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good exp Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good experience. Andrew Richter, our salesman, was great, as well as Jeff, the general sales manager. What more could you ask for. More
by Karl
Employees Worked With
Andrew Richter and Jeff.
June 30, 2015
Smooth Transaction While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye on and we just started a simple conversation...that resulted in my test driving and purchasing a car. Andrew was very friendly, not pushy at all, and went out of his way to make sure that I was satisfied with the deal. Everyone at the dealer made sure that I was well taken care of. More
by Sam
Employees Worked With
Andrew Richter
June 29, 2015
Easy transaction Purchased a used car that we found online, and we're treated as if we were purchasing a new Mercedes! The dealership takes pride in treating you right Purchased a used car that we found online, and we're treated as if we were purchasing a new Mercedes! The dealership takes pride in treating you right, which is a reflection of everyone who said hello in passing, or the G.M. taking the time to ensure we (wife, myself, and a bored 5 y.o.) were taken care of and comfortable. I will definitely be back as I recommend you try them if you haven't already! More
by Car gypsy
Employees Worked With
Jack
June 22, 2015
Proceed with caution! Certified pre-owned cars are not really certified. I purchased a CPO Mercedes GL450 and discovered the wheels were never removed during the certifica Certified pre-owned cars are not really certified. I purchased a CPO Mercedes GL450 and discovered the wheels were never removed during the certification process. Found out 8 months late that the wheel assembly was damaged and had to pay $1300 to repair. Proceed with caution......Owner Jim Hubb was initially accommodating, but suddenly became aggressive and contrary. I do not recommend. More
by Myla P
Employees Worked With
Chris Nelson and Jim Hub
January 24, 2015
service visit Everything went as planned. Steve was helpful and kept me informed of progress. Can a few days to repair got a loaner with GPS just ad I asked. Everything went as planned. Steve was helpful and kept me informed of progress. Can a few days to repair got a loaner with GPS just ad I asked. More
by Adrian
Employees Worked With
steve, Marc Leibovitz
January 02, 2015
Good Customer Service I brought my Mercedes in for an annual service - It was completed, but i found one portion of the Navigation was still not right - they took it back a I brought my Mercedes in for an annual service - It was completed, but i found one portion of the Navigation was still not right - they took it back and took care of it immediately. The cost was sliightly high - but it is a Mercedes More
by mmohr
Employees Worked With
Christopher Cruz
