
Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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James Flores- best dealer to go to This dealership was incredible and so helpful. We drove all the way from Minnesota to purchase a car from James because he was so considerate and acco This dealership was incredible and so helpful. We drove all the way from Minnesota to purchase a car from James because he was so considerate and accommodating. He is hands down the best dealer I have ever encountered and really took care of us. More
Leased a new GLE I worked with Al and Angela at MW of Barrington and had a great experience. They both worked very quickly and were responsive to our needs/questions. I worked with Al and Angela at MW of Barrington and had a great experience. They both worked very quickly and were responsive to our needs/questions. I would recommend them to anyone. While Al / Angela were particularly helpful in-person, it would have been nice to handle more of the details over the internet and / or phone (since we live downtown in Chicago and were making the trip out to Barrington). Steve (lessee for a new GLE) More
Purchase of a leased vehicle It was time to trade in or buy my car, I chose the latter. I worked with Izabela and the car buying experience was very nice compared with others I've It was time to trade in or buy my car, I chose the latter. I worked with Izabela and the car buying experience was very nice compared with others I've had. She is very personable and professional, truly a nice person to do business with. More
Great dealer and staff. Resolved ALL my concerns Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive and addressed all my concerns to my satisfaction. Its not a perfect world, so I am rewriting my initial bad review based on excellent response from customer relations manager and sales team (Isabella and James flores). WELL DONE people. This is my favorite dealership now. I HIGHLY RECOMMEND this dealer for your next purchase. More
Not as smooth a transition as expected [ see our review ]. Our salesman, Jordan Ezsak, was superb, helpful, funny and a joy to do business with. He dealt with a few problems we had diligently and successfully Our salesman, Jordan Ezsak, was superb, helpful, funny and a joy to do business with. He dealt with a few problems we had diligently and successfully. Some of the finance and inspection paperwork was incorrect and needed to be redone. And not all the listed items were in the vehicle when we left the dealership but that issue is in the process of being resolved. It was a true pleasure having Jordan as our salesman. We think the dealership is lucky to have him. Dr. Robert and Rebecca Hoover More
Car Wash Crash Just wanted to comment about a unique situation we had with Motorwerks...that was solved in a totally acceptable manner. My wife crashed her new ve Just wanted to comment about a unique situation we had with Motorwerks...that was solved in a totally acceptable manner. My wife crashed her new vehicle in the car wash at their dealership! Yes, she got confused with the instructions of the operator, and struck a pole inside the car wash. Completely distraught, at first she felt the crash was her fault... as did the dealership. But after several conversations, the dealership realized that it was their employee who made the mistake, and completely covered the repair bill. I consider this good service. Its the end result that matters, and Motorwerks did the right thing and will keep us as a customer for a long time. More
Best Salesman Ever Alex Blaul I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledge I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledgeable, and funny. A total pleasure from a customer's point of view. With great patience, he took me around the lot in search of my new vehicle. After some time, we drove to the Land Rover Dealer. Although Alex is not familiar with Land Rovers, he did not allow that to interfere with his professionalism. We drove several Range Rovers. He took a great deal of his time to learn about each and every vehicle I showed interest in. Finally, we sealed the deal. I was so please with Alex Blaul being my salesman, that I recommended him to my husband. Who, a month later purchased a new Mercedes from him. Employees like Alex is the reason we continue our relationship with Motor Werks of Barrington. More
Watch out for sleazy behavior and lies! James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are ne James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are negotiating in good faith but never follow through. James lies and doesn't care about his customers. Stay away! There are way better dealers to work with!!!! More
Terrible Service consultant Go somewhere else! Bob Knurowski, (service consultant) not friendly nor was he helpful... his service was terrible, he wasn't informative, seemed d Go somewhere else! Bob Knurowski, (service consultant) not friendly nor was he helpful... his service was terrible, he wasn't informative, seemed deceitful,/shady. Im disgusted with his service. I think there's some monkey business going on with him or perhaps dealership. Covering up things. Found out later, their report/records and mine don't match up. Also i was told i'd get a Free car wash too.. but car was not washed. More
Wonderful Team of folks that worked with us My wife and I were grateful to Dennis James and John for the helpful and can do approach to our new purchase. Great job MOTOR WERKS we will be back My wife and I were grateful to Dennis James and John for the helpful and can do approach to our new purchase. Great job MOTOR WERKS we will be back More