Mercedes-Benz of Barrington

A Pleasure! My husband and I had the pleasure of buying a used mercedes from Isabella Oglodzinska. She was an absolute pleasure to deal with. This is not our fi My husband and I had the pleasure of buying a used mercedes from Isabella Oglodzinska. She was an absolute pleasure to deal with. This is not our first purchase from Motorwerks, but our first purchase with her and mercedes. We will definately buy our next car with her! Nicole Schomer, the Finance Manager, was wonderful! She worked her magic and got us the financing we wanted. She definately knows her job and enjyos what she does. Last, there was Ammar Khan, the General Sales Manager. During our process, he stopped by to talk to us to see how everything was going and if he could do anything for us. After we left, he called my husband with a follow up to see how we liked our new car and again if he could do anything else for us. I will tell you, Motorwerks Barrington is a class act! I love their facility and the people who work obviously enjoy what they do because they do it very well! We will see you on our next car purchase!! More

Great experience! Zach was extremely helpful during my recent purchase. He made sure that all of the bases were covered and that any questions or concerns that came up Zach was extremely helpful during my recent purchase. He made sure that all of the bases were covered and that any questions or concerns that came up were addressed quickly and appropriately. I was impressed with the selection of luxury vehicles at this dealership. Keep up the great work Zach! I'll send anyone I know in the market for a luxury car to you! More

clean Carfax...not so much I purchased a used 2012 vehicle with a clean CARFAX from MotoWerks back in September of 2015. I am now in the mood for a change and found another vehi I purchased a used 2012 vehicle with a clean CARFAX from MotoWerks back in September of 2015. I am now in the mood for a change and found another vehicle that I was interested in at MW and wanted to close the deal with my trade in. My trade in was valued at below what I was expecting and was told it was due to "rear damage" reported on the CARFAX. Now this shocked me, since I didn't have any damage under my watch I wanted to know what happened. I contacted CARFAX for a report on my vehicle, and low and behold, my then purchased clean CARFAX vehicle was not so clean, It actually had rear damage, 6 months before I bought it at MW. I contacted MW and was told this happens all the time and CARFAX reports stuff years down the road. I said, how can you then sell the car as being clean with out it actually being clean. In reality MW got more for it in 2015 with an assumed clean CARFAX and now wants to give less in 2018 because it not so clean. Then the excuse turned to: we didn't use the CARFAX report to value your car, its only worth what we told you(can you hear the back peddling) This sounds shady all the way around. In addition, the CARFAX report says "CARFAX began reporting this information on 04/04/2018". Even the CARFAX report with damage gives me 2,100.00 more than what MW offered. Also interesting that end of March is when I started fanning out my trade-in for pricing? Did other dealerships report to CARFAX to lower my value? What if I went to trade in in March? I guess I would have had a "clean CARFAX" at that time. More shady stuff here than you can shake a stick at. By MW for selling a car as clean when its not. For MW cutting the value due to an issue that is reported 3 years and 1 month after the time it happened? Happens all the time? I get an oil change at the dealer and its on CARFAX within 2 weeks. I contacted CARFAX and got some story about how sometimes they partner with a repair shop and then enter all their past records dating back multiple years. I have asked CARFAX for the records on what happened, costs, details and repair info. I received a case number but no response since then. Are CARFAX and car dealerships working together to alter reports for profit?" consumers want to know. More

Very comfortable all around experience We came in to Motor Werks with a couple of cars in mind and left that day with one. Ken and Amman where very professional to work with. No pressure bu We came in to Motor Werks with a couple of cars in mind and left that day with one. Ken and Amman where very professional to work with. No pressure but informative. They have an extensive inventory of quality vehicles and competitive pricing. Would highly recommend this dealership. More

Great dealership, Service is fast & efficient. They fixed a problem on our 2017 Porsche Cayenne, that was missed by another dealer. We had a loaner for the day at no additional charge. They fixed a problem on our 2017 Porsche Cayenne, that was missed by another dealer. We had a loaner for the day at no additional charge. More

Professional and friendly Services are very professional and sales are so nice. Got me response fast with accurate answers. Dealer is very big with luxury services. Highly reco Services are very professional and sales are so nice. Got me response fast with accurate answers. Dealer is very big with luxury services. Highly recommended More

Great service Place itself is very nice and clean. People are all very polite and helpful. Sales personnel know their business.Everybody approaches politely offer Place itself is very nice and clean. People are all very polite and helpful. Sales personnel know their business.Everybody approaches politely offer assistance. Coffee service is great. More

Good job/professional Helpful,open , professional, knowledge friendly, give you enough time to discuss and ask the questions, not pushy, smiling which makes you feel comfor Helpful,open , professional, knowledge friendly, give you enough time to discuss and ask the questions, not pushy, smiling which makes you feel comfortable, stay after hours to finish the deal .good jub and thanks see you in few Year for New purchase. More

Top 5 Was looking for a new car, having really bad experience with another dealership I decided to turn to a Motor Werks, Tom was great, exelent customer se Was looking for a new car, having really bad experience with another dealership I decided to turn to a Motor Werks, Tom was great, exelent customer service, highly recommended More

Excellent experience My experience in dealing with BMW Barrington was very pleasant from the first moment we pulled into the dealership. I dealt with Chris Holloway and fo My experience in dealing with BMW Barrington was very pleasant from the first moment we pulled into the dealership. I dealt with Chris Holloway and found him to be very pleasant and very knowledgeable about the vehicles that we looked at. We also spoke with Mike Gargano and he again was very personable and very professional as we concluded our transaction. I will definitely be doing business with these guys again when we're ready for another car and I will highly recommend them to my family and friends. Thanks to Rafael for jumping in and helping out so we could get things completed during a busy day. Thanks again guys I appreciated the extra effort to complete our purchase and get us on the road quickly while still providing outstanding service. More