Mercedes-Benz of Barrington

Best to place to buy Mercedes I have recently bought a new Mercedes Benz GLS 450 from Barrington Motor Werks and Isabela and Brian Owen helped me a lot and the customer services is I have recently bought a new Mercedes Benz GLS 450 from Barrington Motor Werks and Isabela and Brian Owen helped me a lot and the customer services is really superb. I strongly recommand to go to this dealer. More

Larry goes above and beyond. I bought a gls450 from motorwerks and i only got one 1 key with it. After calling and leaving Messages and texts nothing was happening. Larry answered I bought a gls450 from motorwerks and i only got one 1 key with it. After calling and leaving Messages and texts nothing was happening. Larry answered my call and took care of it right away. He checked to make sure the key was there and made me an appointment to get it programmed. The nice thing was he did it all on his own and called me when it was all set up and made it super easy on me. He goes above and beyond. More

Deceptive Online Sales Scam Purchased a 2014 E550 convertible as an out of state buyer, sight unseen, trusting the dealership to be upfront and forthcoming with any issues with t Purchased a 2014 E550 convertible as an out of state buyer, sight unseen, trusting the dealership to be upfront and forthcoming with any issues with the vehicle and honest about maintenance. Upon receipt of the car, the battery was bad, the brakes were warped/rusted and required replacement on all 4 corners. The interior was filthy. A large gash in the paint, along with cracked interior components, damage to carpet and a broken shifter had been omitted from photos, videos and explanations purposely. Although the service meter had been reset, the oil removed from the vehicle was black, and the air filters clogged visibly with leaves, sand, and debris. The manuals, a second Keyfob, and the required locking lug key were not included with the vehicle. Calls go largely unreturned as do emails. The dealer had initially offered to replace damaged interior components, and pay $500 of the brake cost ($1600 Mercedes service), and then has gone dark. The kicker is that there was 300 miles left on the warranty. The batteries and shifter were done under warranty by my local dealership, or would have been another $2000 in service. I have no paperwork in hand (maybe you send that with the car?) to even put tags on the thing at this point. I have given them every opportunity to respond and address these issues and they continue to ignore me. I would never do business with this establishment. More

Excellent experience This was my first experience buying a Mercedes and the courteous and professional manner which I experienced was excellent. Izabela (my sales perso This was my first experience buying a Mercedes and the courteous and professional manner which I experienced was excellent. Izabela (my sales person) and Ammar (manager) were very informative and responsive. Above all else, the car is great! More

First Mecerdes purchase, great experience Bartolo and team were very accommodating and provided an excellent experience. This was my first purchase in this dealership, highly recommend! I’m so Bartolo and team were very accommodating and provided an excellent experience. This was my first purchase in this dealership, highly recommend! I’m so happy with my new car :) More

Motor Werks is the only way we will buy cars going forward! Prior to Motor Werks, car buying had not always been the most satisfying. Joe and the team at MW made the experience relaxing, informative, and made m Prior to Motor Werks, car buying had not always been the most satisfying. Joe and the team at MW made the experience relaxing, informative, and made my wife and I feel like they truly appreciated us as customers. This is our third car from Motor Werks and their world-class service will continue to keep us coming back for years to come. More

Awesome We drove over a hour to get my car and the trip was well worth it,Tom P really took care of us till the end when we drove off in our car,we brought a We drove over a hour to get my car and the trip was well worth it,Tom P really took care of us till the end when we drove off in our car,we brought a used benz so he made sure everthing the car needed was done,Motor Werk dealership was patient with my husband and i and helped us get the car we wanted.And we are Happy and satisfied customers who will be referring our friends and family. More

Pick any place else Extremely fed up with BMW motorwerks. Will never be back and hope you don’t go either. After having multiple issues I tried to see the best in their Extremely fed up with BMW motorwerks. Will never be back and hope you don’t go either. After having multiple issues I tried to see the best in their service but they only make it harder. My most recent experience was that I dropped my car off because the right tire was leaking and after having the car for 4 days I get back and the car is having the same issue when I go to pick it up. I was told that a loaner would be dropped off if the problem remained because mototrwerks is 30-45 minutes away for me. The issue is still going on two weeks later and they have not even contacted me about getting a car to me. It’s been at least a week that I had asked Derek and had to remind him almost everyday to see if I can get a car. It unfortunate because you’d expect much more from them especially when we just bought 3 cars from them in the past two years. Extremely unsatisfied. Only remained with them because of Chris Lima. He’s great, however this will be the last of my many bad incidents with Motorwerks BMW. Will be going to Elmhurst BMW because they might actually care about consumers. More

The BEST! I was very particular when looking for a vehicle. Larry Newman was so patient with me and found what I was looking for. Larry treats people with court I was very particular when looking for a vehicle. Larry Newman was so patient with me and found what I was looking for. Larry treats people with courtesy and respect like no other and makes buying a car enjoyable. By far the best car buying experience I have ever had. More

A lot of information to handle Brian Owen was extremely helpful and provided me with lease analysis and rates on cars that fit my criteria. He even passed my criteria along to the p Brian Owen was extremely helpful and provided me with lease analysis and rates on cars that fit my criteria. He even passed my criteria along to the pre-owned manager. Larry and Bartolo both offered me fair deals on E classes as well when my preferred options weren't available. More