Mercedes-Benz of Barrington

Brian was very friendly and respectful when i ordered my car 4 months ago. He kept me updated until the car was delivered. Closing was a breeze and quick. He is very professional and communicates well. M car 4 months ago. He kept me updated until the car was delivered. Closing was a breeze and quick. He is very professional and communicates well. Motor Werks is the best MB dealership in this area. Treats customers with best care. Highly recommend them. More

What a great experience. I’ve been on the hunt for months and Kayt was able to locate a very difficult-to-find truck. She was super-responsive and an excellent communicator while waiting for the truck to arr and Kayt was able to locate a very difficult-to-find truck. She was super-responsive and an excellent communicator while waiting for the truck to arrive at the dealership. When it was slightly delayed, they sent me home with an amazing loaner. Also, Mike the finance person, was very easy to work with – all in all, a quick and easy transaction More

Awesome car buying experience. Very professional and organized! Kayt was not pushy and very informative! organized! Kayt was not pushy and very informative! More

Scott Sable was fantastic. He went through the inventory of the vehicles on my needs. I found the perfect car with his assistance I will differently refer this dealership and him as the salesman of the vehicles on my needs. I found the perfect car with his assistance I will differently refer this dealership and him as the salesman More

We worked with Gabriel and are very happy with our experience. He was friendly and easy to work with. The process was quick (compared to many car buying experiences we’ve had) and headache free. We experience. He was friendly and easy to work with. The process was quick (compared to many car buying experiences we’ve had) and headache free. We love our new CLS450. We feel really good about the purchase. Gabriel even recommended a great restaurant when we left. More

Sylvia did excellent work re: the maintenance, very much needed, on my 350. Sylvia really has extensive knowledge about Mercedes and how the car operates and what it really needs. I totally trust her judgem needed, on my 350. Sylvia really has extensive knowledge about Mercedes and how the car operates and what it really needs. I totally trust her judgement and recommendations. Very smart, respectful & professional person to work with. Thank you so much, John Riordan Ivanhoe, Il More

My wife and I couldn't be more pleased with our experience purchasing a "new to us" 2019 Infiniti QX80 with only 7000 miles on May 1st, 2021. First, I have to give credit to Mick Austin who was ki experience purchasing a "new to us" 2019 Infiniti QX80 with only 7000 miles on May 1st, 2021. First, I have to give credit to Mick Austin who was kind enough to connect us with his VP, Rich Altenhoff. Rich and I had a few in depth phone conversations and text message exchanges about our family's needs and he helped us get things narrowed to a couple of possible options that could work for us. Rich then put us in touch with our client advisor, Scott Sanders. Scott was very helpful in trying to locate possible options for us to test and validate. When it came time to test driving units, both Rich and Scott worked together to have units brought to our home about an hour away from the dealership for us to review at our speed and in our own time and way not once, but twice. That courtesy alone was a huge help in our purchase decision process as to why we went with Motor Werks. When we brought the 2nd unit back, Scott was kind enough to show us other options that we could rule out based on our needs in terms of color, etc. Once we settled on the right vehicle for our needs, Scott and Rich together presented us a very fair and equitable offer that for us was too good to pass up. I should also note that we had our 3 year old daughter along with us and Scott and the team went over and above the call of duty to make her as comfortable as possible given the surroundings. All in all, we couldn't be more pleased to have worked with a great team of individuals who weren't focused on just making a sale, but wanted to make sure that we as customers who completely satisfied with all aspects of the transaction. My wife and I would highly recommend Motor Werks in Barrington to anyone considering a vehicle purchase. We look forward to being customers of theirs for many years to come. Brad & Melissa Englin Rockford, IL More

Excellent service and a great experience.I was looking Excellent service and a great experience. I was looking to buy a new glc 300. None of the available inventories at various dealerships I looked at, Excellent service and a great experience. I was looking to buy a new glc 300. None of the available inventories at various dealerships I looked at, did have exactly what I needed. When I met Gabriele at Mercedes-Benz of Barrington, he understood my requirements patiently and suggested to go for a new build. That was the first thing that I really liked about this dealership and Gabrielle in particular. In my previous visits at some other dealerships, I felt they were more interested in selling their available inventory rather than focusing on my needs and working towards meeting what I needed (I don’t mean they were not good or were unprofessional but still they didn’t seem enthusiastic towards ordering a build). I ordered a new GLC after Gabrielle gave me a good price and details of what the process and timeline would be like. He made it clear how much time would it take to get the new car ready to be picked up and provided status updates as and when I asked. The car arrived exactly around the expected time with all the build options I had selected. There were no hidden costs, no false promises. The Finance Manager gave me a good interest-rate beating what my bank had Pre approved. I don’t write reviews generally, this is in fact the first detailed review I have done and that’s because I really liked the service and wanted to leave a note of Thanks. I highly recommend Mercedes-Benz of Barrington and Gabrielle to any new clients looking to get new Mercedes. More

This is the standard for what the car buying experience should be. From the moment my wife and I entered we were treated with respect. My wife and I have been to many car dealerships and it is frustrating should be. From the moment my wife and I entered we were treated with respect. My wife and I have been to many car dealerships and it is frustrating that the sales reps typically only talk to me and ignore my wife and Tim was the exact opposite. His kindness and inclusion of my wife in the entire process was incredible. This is not only my first mercedes Benz purchase but my first luxury car purchase and while I’m sure my purchase was small in comparison to the vehicles on the lot, Tim made me truly feel like a million bucks. I will recommend this dealership and Tim to anyone looking to buy a new car and will continue my business here next time as well. Thank you once again for the incredible treatment from start to finish! More

The dealership was very nice! The service was excellent and focused on my needs as a customer. I ended up getting a great car and they got everything done in a timely fashion. and focused on my needs as a customer. I ended up getting a great car and they got everything done in a timely fashion. More