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Mercedes-Benz of Barrington

Barrington, IL

4.9
573 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again. Only One Price: All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process. Only One Person: You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience. *Only One Hour: Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour. Why You’ll Love ONE & ONLY --- Upfront Pricing We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate. Commission Free Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience. 3-Day/300 Mile Return Policy* If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee. Visit Mercedes-Benz of Barrington for all of your Automotive needs. *Applies to in-stock models only.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 573 reviews

March 29, 2022

I was lucky enough to work with Mr. Sables. While working on our deal for a 2022 GLS, we were able to come to a sensible agreement that was beneficial for both parties, "even during the More

by I'mGonnaWreckIt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fasanella
Mar 30, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your wonderful review. We are thrilled that you had a great experience working with Scott, and Joe. They strive to provide the best customer experiences. congratulations on your new vehicle! We look forward to working with you again in the future. Thank you for choosing us to earn your business. Driven by You.

March 23, 2022

Chris Roehm is the best car salesman I have ever dealt with. I have bought or leased over 30 cars from Chris and Motorwerks!! He is awesome and Motorwerks has been a trusted car supplier to me and my fa More

by jay.geldmacher
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Roehm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin Smith
Mar 24, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that Chris exceeded your expectations for this purchase! He strives to give the best customer experiences. Thank you for being a loyal customer, and for choosing us to earn your business all these years. We look forward to working with you again. Congratulations on your new vehicle! Driven by You.

February 05, 2022

Great overall experience. Fantastic communication before hand and I was happy with the buying process. Only negative thing was them running my credit more than necessary. They were very apologetic, and I do More

by Buckhmartin4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Feb 08, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your feedback. We are thrilled you were happy with your experience working with Kayt. Thank you for choosing us to earn your business. Welcome to the Circle.

January 29, 2022

Although motorwerks is not the nearest dealership to my home, we went to them for their no nonsense, no haggling excellent customer service. During a time where many dealerships are taking advantage of th More

by joannalevine2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Smith, Kayt Busch
Jan 31, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your wonderful feedback with us. We strive to deliver the best in customer service. We provide upfront pricing and transparency working with our customers. We are thrilled you enjoyed your experience working with Kayt and Amin. Congratulations on your new Mercedes-Benz! Thank you for choosing us to earn your business. Welcome to the Circle.

January 26, 2022

I had a great car buying experience with Brian Martin excellent customer service! Thank You Brian! Sam & Nour More

by Snhaleem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin, Amin Smith
Jan 26, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your experience working with Brian. We are thrilled he provided excellent customer service that provided and enjoyable experience. Thank you for choosing us to earn your business., Welcome to the Circle,

January 25, 2022

Kayt is the best. She cares about her customers, very polite and engaging. She rocks More

by lilkwasie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jamnik, Kayt Busch
Jan 26, 2022 -

Mercedes-Benz of Barrington responded

Thank you for your wonderful feedback on Kayt you shared. We are thrilled Kayt's commitment to her customers shined through your experience. She strive to provide the best in customer service. Thank you for choosing us to earn your business. Welcome to the Circle,

January 24, 2022

DEAN DIMITRI is a great HONEST Sales Person. He listens to your needs and wants. Dean does not push you or try to have you buy something you don't need. I drove a 1999 Lexus that barely worked properly for More

by TONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN DIMITRI
Jan 25, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your wonderful feedback with us. we are thrilled you were happy with the experience working with Dean. Thank you for choosing us to earn your business on your Lexus purchase. Enjoy your vehicle. Welcome to the Circle.

January 20, 2022

The most unwelcoming Mercedes’ Benz dealer ever. Their policy of having one person handle everything takes way too long. Your one hour in and out is a crock. Took 3.5 hours to buy a certified Benz and I h More

by Benz2022
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayt Busch
Jan 24, 2022 -

Mercedes-Benz of Barrington responded

Thank you for reaching out. We are saddened to learn that you were unhappy with your experience. Our ONE & ONLY process has been very successful with our dealerships in providing great customer service for our customers. Our customers have appreciated the process of working with one person throughout the buying process. Unless there is cash, or check in hand the loan from the bank is pre-qualified. An applications to secure the loan for the exact amount and on the exact vehicle needs to be submitted to the bank for approval. We cannot control the length of time another lender may take to secure the loan for the customer. This is different than applying for funding through one of our lenders we work with but completely acceptable. If we can better the rate we will discuss further with the customer. Our business follows CDC guidelines and mandates masks. There are situations where a mask may not be required at all times however whenever with another individual/s it is required. We are unclear what exactly was observed but we take the safety of others at all times. We always do our best to quickly and efficiently process the deal as we do respect our customers time. We hope you are happy with your vehicle you purchased. Thank you for choosing us to earn your business. Welcome to the Circle.

January 14, 2022

Kayt was great and made everything painlessly easy. Overall excellent experience, recommending to family & friends. More

by Key
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Jan 18, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Kayt and the assistance she provided, Thank you for choosing us to earn your business. Welcome to the Circle,

January 03, 2022

Great customer service with Kayt, make purchase much more pleasant, highly recommend , definitely coming back More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Smith, Kayt Busch
Jan 11, 2022 -

Mercedes-Benz of Barrington responded

Thank you for your wonderful review. We are thrilled yo enjoyed the experience working with Kayt. Thank you for choosing us to earn your business. Welcome to the Circle.

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