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Mercedes-Benz of Barrington

Barrington, IL

4.8
568 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again. Only One Price: All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process. Only One Person: You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience. *Only One Hour: Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour. Why You’ll Love ONE & ONLY --- Upfront Pricing We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate. Commission Free Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience. 3-Day/300 Mile Return Policy* If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee. Visit Mercedes-Benz of Barrington for all of your Automotive needs. *Applies to in-stock models only.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 568 reviews

January 25, 2022

Kayt is the best. She cares about her customers, very polite and engaging. She rocks More

by lilkwasie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jamnik, Kayt Busch
Jan 26, 2022 -

Mercedes-Benz of Barrington responded

Thank you for your wonderful feedback on Kayt you shared. We are thrilled Kayt's commitment to her customers shined through your experience. She strive to provide the best in customer service. Thank you for choosing us to earn your business. Welcome to the Circle,

January 24, 2022

DEAN DIMITRI is a great HONEST Sales Person. He listens to your needs and wants. Dean does not push you or try to have you buy something you don't need. I drove a 1999 Lexus that barely worked properly for More

by TONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN DIMITRI
Jan 25, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your wonderful feedback with us. we are thrilled you were happy with the experience working with Dean. Thank you for choosing us to earn your business on your Lexus purchase. Enjoy your vehicle. Welcome to the Circle.

January 20, 2022

The most unwelcoming Mercedes’ Benz dealer ever. Their policy of having one person handle everything takes way too long. Your one hour in and out is a crock. Took 3.5 hours to buy a certified Benz and I h More

by Benz2022
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayt Busch
Jan 24, 2022 -

Mercedes-Benz of Barrington responded

Thank you for reaching out. We are saddened to learn that you were unhappy with your experience. Our ONE & ONLY process has been very successful with our dealerships in providing great customer service for our customers. Our customers have appreciated the process of working with one person throughout the buying process. Unless there is cash, or check in hand the loan from the bank is pre-qualified. An applications to secure the loan for the exact amount and on the exact vehicle needs to be submitted to the bank for approval. We cannot control the length of time another lender may take to secure the loan for the customer. This is different than applying for funding through one of our lenders we work with but completely acceptable. If we can better the rate we will discuss further with the customer. Our business follows CDC guidelines and mandates masks. There are situations where a mask may not be required at all times however whenever with another individual/s it is required. We are unclear what exactly was observed but we take the safety of others at all times. We always do our best to quickly and efficiently process the deal as we do respect our customers time. We hope you are happy with your vehicle you purchased. Thank you for choosing us to earn your business. Welcome to the Circle.

January 14, 2022

Kayt was great and made everything painlessly easy. Overall excellent experience, recommending to family & friends. More

by Key
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Jan 18, 2022 -

Mercedes-Benz of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Kayt and the assistance she provided, Thank you for choosing us to earn your business. Welcome to the Circle,

January 03, 2022

Great customer service with Kayt, make purchase much more pleasant, highly recommend , definitely coming back More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Smith, Kayt Busch
Jan 11, 2022 -

Mercedes-Benz of Barrington responded

Thank you for your wonderful review. We are thrilled yo enjoyed the experience working with Kayt. Thank you for choosing us to earn your business. Welcome to the Circle.

December 30, 2021

Kayt made everything so easy and professional looking to do more business in the future! We bought a Mercedes out of state unseen and it was so easy thanks Kayt! More

by Lilliethalston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Dec 31, 2021 -

Mercedes-Benz of Barrington responded

We are thrilled you enjoyed working with Kayt . Thank you for sharing your feedback on your experience and choosing us to earn your business. Welcome to the Circle.

December 11, 2021

Kayt was outstanding to work with. Her follow up was second to none. She made the purchase very easy and enjoyable. My only suggestion with a first class dealership like BWW I don’t think the sales rep More

by Rparlier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Dec 15, 2021 -

Mercedes-Benz of Barrington responded

Thank you for your feedback. We strive to deliver the best in customer service for our customers. We value their time and business. it is not uncommon for our sales reps to transfer plates to a new vehicle when porters are not available at that time. It is our sales advisors pleasure to do so. Thank you for choosing us to earn your business. Congratulations on your purchase. Welcome to the Circle.

December 06, 2021

Kayt was absolutely amazing! She explained everything she possibly could about the car. Next day she made a follow up call to let us know about the maintenance package and to also bring the license plate bra More

by lseneta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Altenhoff, Amin Smith, Kayt Busch
Dec 08, 2021 -

Mercedes-Benz of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you were happy with your experience working with Kayt and the customer service she provided.. Thank you for choosing us to earn your business. Enjoy your new vehicle! Welcome to the Circle.

December 06, 2021

This is the second Mercedes I’ve bought here, the first, an SL550 was exactly as advertised, the most recent, an S-class was even better. I actually enjoyed purchasing the cars. My salesperson was Kayt Bu More

by Sedona99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Dec 08, 2021 -

Mercedes-Benz of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you were happy with your experience working with Kayt and the customer service she provided.. Thank you for choosing us to earn your business. Enjoy your S-CLASS! Welcome to the Circle.

December 05, 2021

Brian helped me with my AUDI S6. Car was bought from him sight unseen. It was shipped cross country and arrived on my driveway exactly as advertised. Brian was helpful, responsive and even followed up with More

by Michael G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Barrington responded

Congratulations on the purchase of your Audi S6. Thank you for choosing us to earn your business. We are thrilled you were happy working with Brian and the assistance he provided for this out of state purchase. Enjoy your Audi. Welcome to the Circle.

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