Mercedes-Benz of Barrington

Our experience with Motor Werks was fantastic! Very kind personal without trying to force the customer like the ones from mercedes-benz of music city Nasville for example... Brian Martin was a gre Very kind personal without trying to force the customer like the ones from mercedes-benz of music city Nasville for example... Brian Martin was a great help in answering all our technical questions, patient and very friendly! In fact, I told him that; "if you had a arrogant attitude like the ones in Nashville have in the first 2-3 minutes I would have turned your back on you and we would gone to the next dealer". We were so humiliated by those in Nashville (mercedes-benz dealer of city music) that because of them we almost gave up driving or ever buying a mercedes car !! They are only interested in the fake prizes posted on their website enough to catch their customers in the net and after that ... a boy, after that you wish you hadn't known them at all! A lot of executives without the ability to be of any help to their clients. I'd rather spend 2-3 days and travel to Chicago at Motor Werks than drive 20 minutes to Nashville. Motor Werks Chicago remains our reference for the next potential buying cars and their professionalism, that of Brian, the general manager as well as the other technicians, etc. made me believe that I can still find a serious dealer to compare with the one in London / UK where for many years I was their client! Bravo Motor Werks, keep it up !! More

I purchased my first Mercedes-Benz with sales support from Gabriele Latini; truly the best auto dealership experience of a lifetime. Gabriele is patient, knowledgeable, and importantly, listens and respo from Gabriele Latini; truly the best auto dealership experience of a lifetime. Gabriele is patient, knowledgeable, and importantly, listens and responds to requests and expectations. The dealership in general is immaculate in appearance and offers support including orientation of important functions of the vehicle. 5-star rating overall. More

Mr Scott Sables is a sincere and an easy to work with agent. His goal is to meet the customers’ needs, not to earn a commission. His genuine approach and engaging personality makes the car purchasing pro agent. His goal is to meet the customers’ needs, not to earn a commission. His genuine approach and engaging personality makes the car purchasing process a joy. Mr. Sables is knowledgeable, informed, and experienced. I do not make a move without consulting Scott! More

Carly was very attentive and kept me informed throughout the entire process. I found the entire process to be rather stress free, and whenever I had an issue (like my trade in having a last minute issue) wa the entire process. I found the entire process to be rather stress free, and whenever I had an issue (like my trade in having a last minute issue) was handled in a way that made me feel at ease. I will gladly buy my next car from them - whenever that will be. More

Kayt and the dealership were amazing. Responsive, helpful and very efficient. Lived up to everything that was communicated and agreed upon. Highly recommend! Responsive, helpful and very efficient. Lived up to everything that was communicated and agreed upon. Highly recommend! More

I was lucky enough to work with Mr. Sables. While working on our deal for a 2022 GLS, we were able to come to a sensible agreement that was beneficial for both parties, "even during the Sables. While working on our deal for a 2022 GLS, we were able to come to a sensible agreement that was beneficial for both parties, "even during these absurd times." When some Dealers are asking a minimum of 10k to even 50k over on certain cars, the Market adjustment we had agreed on when ordering the car is the Adjustment they honored. Mr. Sables and the General Manager Mr. Fasanella Truly put People > Profits. And most definitely see the value in building a long-term customer-oriented business relationship! Will definitely be buying from again! More

Chris Roehm is the best car salesman I have ever dealt with. I have bought or leased over 30 cars from Chris and Motorwerks!! He is awesome and Motorwerks has been a trusted car supplier to me and my fa with. I have bought or leased over 30 cars from Chris and Motorwerks!! He is awesome and Motorwerks has been a trusted car supplier to me and my family!! More

Great overall experience. Fantastic communication before hand and I was happy with the buying process. Only negative thing was them running my credit more than necessary. They were very apologetic, and I do hand and I was happy with the buying process. Only negative thing was them running my credit more than necessary. They were very apologetic, and I don’t believe it will hurt my credit too badly. More

Although motorwerks is not the nearest dealership to my home, we went to them for their no nonsense, no haggling excellent customer service. During a time where many dealerships are taking advantage of th home, we went to them for their no nonsense, no haggling excellent customer service. During a time where many dealerships are taking advantage of the supply chain issues, they were fair and transparent. More

I had a great car buying experience with Brian Martin excellent customer service! Thank You Brian! Sam & Nour excellent customer service! Thank You Brian! Sam & Nour More