Mercedes-Benz of Barrington

--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates. wonderful attention to the needs of the customers. Responses on time and provides timely updates. More

Whether you call Scott or text him he will be addressing your concern promptly and cheerfully. your concern promptly and cheerfully. More

Missing lug nuts caused damage costing me $4300 per the Nashville Mercedes dealer. Barrington Dealership denied responsibility for missing nuts. One lug nut was holding wheel on, very dangerous. Problem ha Nashville Mercedes dealer. Barrington Dealership denied responsibility for missing nuts. One lug nut was holding wheel on, very dangerous. Problem had progressively worse. Car had been returned to Mercedes by original owner for unresolved issue, which I was told was resolved. If you want a Mercedes save yourself some trouble and money and go somewhere else. More

I just bought 2 cars from them they made the deals easy paperwork was ready when I got there the sales guy Niram was very professional and nice to work with I will recommend them for sure. paperwork was ready when I got there the sales guy Niram was very professional and nice to work with I will recommend them for sure. More

Scott made the whole process very pleasant. I was a little intimidated upgrading to a German car but he was easy to work with and low pressure. Really felt like he went above and beyond to buil I was a little intimidated upgrading to a German car but he was easy to work with and low pressure. Really felt like he went above and beyond to build that client-salesman relationship. More

Our experience with Motor Werks was fantastic! Very kind personal without trying to force the customer like the ones from mercedes-benz of music city Nasville for example... Brian Martin was a gre Very kind personal without trying to force the customer like the ones from mercedes-benz of music city Nasville for example... Brian Martin was a great help in answering all our technical questions, patient and very friendly! In fact, I told him that; "if you had a arrogant attitude like the ones in Nashville have in the first 2-3 minutes I would have turned your back on you and we would gone to the next dealer". We were so humiliated by those in Nashville (mercedes-benz dealer of city music) that because of them we almost gave up driving or ever buying a mercedes car !! They are only interested in the fake prizes posted on their website enough to catch their customers in the net and after that ... a boy, after that you wish you hadn't known them at all! A lot of executives without the ability to be of any help to their clients. I'd rather spend 2-3 days and travel to Chicago at Motor Werks than drive 20 minutes to Nashville. Motor Werks Chicago remains our reference for the next potential buying cars and their professionalism, that of Brian, the general manager as well as the other technicians, etc. made me believe that I can still find a serious dealer to compare with the one in London / UK where for many years I was their client! Bravo Motor Werks, keep it up !! More

I purchased my first Mercedes-Benz with sales support from Gabriele Latini; truly the best auto dealership experience of a lifetime. Gabriele is patient, knowledgeable, and importantly, listens and respo from Gabriele Latini; truly the best auto dealership experience of a lifetime. Gabriele is patient, knowledgeable, and importantly, listens and responds to requests and expectations. The dealership in general is immaculate in appearance and offers support including orientation of important functions of the vehicle. 5-star rating overall. More

Mr Scott Sables is a sincere and an easy to work with agent. His goal is to meet the customers’ needs, not to earn a commission. His genuine approach and engaging personality makes the car purchasing pro agent. His goal is to meet the customers’ needs, not to earn a commission. His genuine approach and engaging personality makes the car purchasing process a joy. Mr. Sables is knowledgeable, informed, and experienced. I do not make a move without consulting Scott! More

Carly was very attentive and kept me informed throughout the entire process. I found the entire process to be rather stress free, and whenever I had an issue (like my trade in having a last minute issue) wa the entire process. I found the entire process to be rather stress free, and whenever I had an issue (like my trade in having a last minute issue) was handled in a way that made me feel at ease. I will gladly buy my next car from them - whenever that will be. More

Kayt and the dealership were amazing. Responsive, helpful and very efficient. Lived up to everything that was communicated and agreed upon. Highly recommend! Responsive, helpful and very efficient. Lived up to everything that was communicated and agreed upon. Highly recommend! More