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Mercedes-Benz of Barrington

Barrington, IL

Overview
Employees
Reviews
Vehicles
4.8
569 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again. Only One Price: All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process. Only One Person: You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience. *Only One Hour: Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour. Why You’ll Love ONE & ONLY --- Upfront Pricing We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate. Commission Free Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience. 3-Day/300 Mile Return Policy* If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee. Visit Mercedes-Benz of Barrington for all of your Automotive needs. *Applies to in-stock models only.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 569 reviews

August 06, 2022

Kayt is a great sales person. Everything went ok until signing. Had to wait almost 2 hours to complete paperwork. Then Kayt was given the paperwork. However there was no thorough More

by mistifaust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Report | Print
Aug 09, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that you had a good experience working with Kayt. We look to our customers feedback for areas of improvement. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You.

July 11, 2022

Purchased my second car from John Nuzzo and wish he would stay longer for my next car before he retire. The reason I keep buying from John is he goes above and beyond the buying process and I always appreci More

by JessieH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Knurowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Medina
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Jul 13, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that John exceeded your expectations. He takes great pride in his customers and strives to always provide the best customer experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You.

July 09, 2022

I traded a Porsche for a Porsche through Kate. She was professional and thorough. The communication was extensive and timely. Although I bought the car sight un seen, I felt comfortable as Kate an More

by lpmoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayt Busch
Report | Print
Jul 11, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your experience with us, We are thrilled that Kayt exceeded your expectations. She always strives to provide the best in customer service. We are also happy to hear that you were comfortable with your purchase, enjoy! Thank you for choosing us to earn your business. Driven by You.

June 27, 2022

Chris Roehm is the best. Friendly, professional, efficient ! I purchased my 2022 and he made the process quicker than I expected. MB Barrington is busy and I can see why - p More

by ryyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roehm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with Chris and the services he provided. He takes great pride in his customers and always strives to provide the best experiences. Enjoy your new vehicle! Thank you for choosing us to earn your business. Driven by You.

June 17, 2022

I had a very pleasant car buying experience with Brian. He had the MB CLA all washed and ready for us to check it out and took the time and answered all our questions. I appreciated the low pressure appro More

by WindyCityInfiniti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that Brian exceeded your expectations. He strives to always provide the best customer experiences. He takes great pride in his customers and their experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You.

June 14, 2022

Scott Sander is a top notch professional. Handling the sale of our MB G63 was super easy. Easy to work with addressed all of our concerns. More

by gscone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Scott. He strives to always provide the best customer experiences. Congratulations on your new G63! Thank you for choosing us to earn your business. Driven by You.

May 19, 2022

--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates. More

by Raphael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Drwila
Report | Print
May 23, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Sylvia and the services she provided. She takes great pride in providing the best customer experiences. Thank you for choosing us to earn your business. Driven by You.

May 12, 2022

Whether you call Scott or text him he will be addressing your concern promptly and cheerfully. More

by DAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Marklund, Jack Ball
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May 13, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that you have had a great experience working with Scott. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You.

May 10, 2022

Missing lug nuts caused damage costing me $4300 per the Nashville Mercedes dealer. Barrington Dealership denied responsibility for missing nuts. One lug nut was holding wheel on, very dangerous. Problem ha More

by roughcar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kyriakopoulos
Report | Print
May 12, 2022 -

Mercedes-Benz of Barrington responded

Thank you for reaching out. Respectfully, we understand that it can be frustrating when dealing with high cost repairs. Please take into consideration that it is possible that someone tried to steal your tire and couldn't take it off because of the locked lug nut. We take great pride in providing a upfront, honest, and transparent experience for our customers. We're saddened that your experience with us wasn't satisfactory. We hope you will reconsider us in the future. Thank you

May 12, 2022 -

roughcar responded

The problem was progressive which indicates lugnuts came off on their own. No one tried to steal it. Turns out the damage was about $6300.00. Car is garaged and not parked in high crime areas. 540 miles is all the car has been driven since I brought it home from at Barrrington. Attorney is likely my next move but I'm still waiting for the repairs to be completed.

May 13, 2022 -

Mercedes-Benz of Barrington responded

Our management team has been advised of this concern.

May 09, 2022

I just bought 2 cars from them they made the deals easy paperwork was ready when I got there the sales guy Niram was very professional and nice to work with I will recommend them for sure. More

by Mohammad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niram
Report | Print
May 10, 2022 -

Mercedes-Benz of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled that you had a great buying experience working with Niram. He takes great pride in his customers and always strives to provide the best customer experiences. Congratulations on your purchases! Thank you for choosing us to earn your business and trust! Driven by You.

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