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Mercedes-Benz of Austin
Austin, TX
1,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,304 reviews
January 01, 2018
40k maintenance MB of Austin is a dealership that provides outstanding customer service. Brian’s customer service skill are outstanding! My experience with the MB of Austin is a dealership that provides outstanding customer service. Brian’s customer service skill are outstanding! My experience with the service consultants is always professional, and concise. More
by Gen2
Employees Worked With
Brian Smith
Helpful January 01, 2018
Promt, focused and curteous sales team. The sales team, finance advisor, and vehicle preparations were prompt, curteous and professional. A very satisfying overall experience including on t The sales team, finance advisor, and vehicle preparations were prompt, curteous and professional. A very satisfying overall experience including on time appointments and follow-up. More
by S4Spade
Employees Worked With
Bonnie Bradshaw, Paul Dillman, Matt Juron
January 01, 2018
Great experience/ Staff Thanks to Stacy, Dan, Matt, Glenn and especially Jim McGuane. The whole team made this a great experience We will be back and will refer MB of Aus Thanks to Stacy, Dan, Matt, Glenn and especially Jim McGuane. The whole team made this a great experience We will be back and will refer MB of Austin to all we know. Thanks agin. More
by MJR
Employees Worked With
Dan and Glenn, Stacey Olmstead, Jim McGuane, Matt Juron
December 30, 2017
another great experience from a long-time customer Visited MB of Austin on 12/16/2017 to look into possible replacement for my 2016 GTS Edition1. As with my six previous purchase experiences at this d Visited MB of Austin on 12/16/2017 to look into possible replacement for my 2016 GTS Edition1. As with my six previous purchase experiences at this dealership, W.C. and the staff did a great job working to get me into a new 2018 E63S that afternoon. MB of Austin has been the dealership of choice for >15 years. During that time nearly all experiences have been positive and I recommend them to anyone considering a new or used MB/AMG. More
by giallo360
Employees Worked With
Andrew Burrow, Glenn Mayhugh, W.C. Wright, Brett Liming
December 30, 2017
Service Done right Sandra is the best service advisor I have ever had. If you own a Mercedes go see her at Mercedes-Benz of Austin. I got a loaner car, vehicle was fixe Sandra is the best service advisor I have ever had. If you own a Mercedes go see her at Mercedes-Benz of Austin. I got a loaner car, vehicle was fixed right, car was washed and the service was exceptional. More
by Summer
Employees Worked With
Sandra Miller
December 27, 2017
Great Sales Experience Heath brought the paperwork out to Driftwood for me and while he was here, programed the garage door buttons. I will be back again to purchase more v Heath brought the paperwork out to Driftwood for me and while he was here, programed the garage door buttons. I will be back again to purchase more vehicles. More
by Jeff
Employees Worked With
Heath Bracken
December 27, 2017
Great Service Advisor The Service Advisor always pay attention to details and executes accordingly. They make recommendations on your car needs without the feeling of being The Service Advisor always pay attention to details and executes accordingly. They make recommendations on your car needs without the feeling of being pressured. Thanks Sandy! More
by Champs16
Employees Worked With
Sandy Graves
December 25, 2017
very nice people Fast and nice people. No tricks! My salesperson is very considerate (Robert! Strongly recommend him) also bought service here. Will see the service de Fast and nice people. No tricks! My salesperson is very considerate (Robert! Strongly recommend him) also bought service here. Will see the service department. Thank you for the Christmas! More
by Wenshu
Employees Worked With
Rob Burge
December 22, 2017
Good service Wade Wells, Glenn Mayhugh, and Chris Hirsh have both been great to work with this year and should all be recognized for their knowledge, professionali Wade Wells, Glenn Mayhugh, and Chris Hirsh have both been great to work with this year and should all be recognized for their knowledge, professionalism, and friendliness! More
by Auto owner
Employees Worked With
Chris Hirsh, Glenn Mayhugh, Wade Wells
December 22, 2017
Service always prompt I brought my GL in for service B. I was given a very nice loner and service was prompt. Annie kept me informed via text (really love that) as to issue I brought my GL in for service B. I was given a very nice loner and service was prompt. Annie kept me informed via text (really love that) as to issues found (all covered by warranty) and when my vehicle would be ready for pick up. More
by Heather
Employees Worked With
Annie Daniel
