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Mercedes-Benz of Austin
Austin, TX
1,344 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
March 17, 2018
Very time efficient No wait to see my rep and no wait to get loaner car. Text best way to stay on top of status also paying online a real time saver. Confident service is No wait to see my rep and no wait to get loaner car. Text best way to stay on top of status also paying online a real time saver. Confident service is well done More
by SUV mom
Employees Worked With
Loaner car staff very fast and helpful, Wade Wells
March 12, 2018
50K Mile Maintainence Brought car in for 50K mile maintenance. They also replaced two worn tires, and did a brake job and alignment. They did good work, and I am pleased Brought car in for 50K mile maintenance. They also replaced two worn tires, and did a brake job and alignment. They did good work, and I am pleased with the results. More
by Lynn G Reed
Employees Worked With
Wade Wells
March 12, 2018
Major work required, including diagnostics My R500 now runs perfectly, actually better than ever! I am pleased with all of the work performed. It was exactly as described by my service adviso My R500 now runs perfectly, actually better than ever! I am pleased with all of the work performed. It was exactly as described by my service advisor, Minh Fogel and reflected in my invoice. My model is far from the mainstream, so I appreciate the attention to specific detail and care. Thank you! More
by Aggie in Austin
Employees Worked With
Minh Fogel
March 12, 2018
Excellence This is my 3rd car purchased from Mercedes Benz of Austin. Rob Burge makes the process painless. The service is first rate. All around excellence. This is my 3rd car purchased from Mercedes Benz of Austin. Rob Burge makes the process painless. The service is first rate. All around excellence. More
by lshidlof
Employees Worked With
Rob Burge, Wade Wells, Andy Boynton, Jordan English
March 12, 2018
Tire replacement I was given a next day appointment to have a bad tire evaluated after the warning light and low pressure readings came on. I had a very comfortable wa I was given a next day appointment to have a bad tire evaluated after the warning light and low pressure readings came on. I had a very comfortable wait over coffee, pastry, and news paper. The tire was replaced due to wear and a nail puncture. My car was washed and cleaned and I was happily on my way. I was texted a message alerting me my car was ready and I received outstanding treatment. More
by Jadebike
Employees Worked With
Brian Smith
March 10, 2018
Revew 03/08/1018 The service was excellent, beginning to end: done and finished in the time estimated. This review reflects my experience over ownership of four Merced The service was excellent, beginning to end: done and finished in the time estimated. This review reflects my experience over ownership of four Mercedes Benz vehicles. Thank you. More
by rick922
Employees Worked With
Brian Smith
March 10, 2018
Great personal service Annie (my service advisor) told me exactly what the service would cost and texted me as soon as my Mercedes was ready for pick-up. The loaner car was Annie (my service advisor) told me exactly what the service would cost and texted me as soon as my Mercedes was ready for pick-up. The loaner car was clean, new, and full of gas. It is the personal touch that keeps me coming back to Mercedes Benz of Austin ... thanks much, bob More
by rangerbob
Employees Worked With
Annie Daniel
March 09, 2018
My service was perfect. I give these five stars because of the great service. Thank you for your great service Mercedes Benz. Thank you everyone. Jessie Jimenez . Thank you I give these five stars because of the great service. Thank you for your great service Mercedes Benz. Thank you everyone. Jessie Jimenez . Thank you More
by 27022022dh
Employees Worked With
Jesse Jiminez
March 09, 2018
BEST EXPERIENCE......EVER!!!! Heath our salesperson was awesome. Our overall experience was the best we have had at a dealership. Jordyn was a total delight in financing Will b Heath our salesperson was awesome. Our overall experience was the best we have had at a dealership. Jordyn was a total delight in financing Will be coming back when ifs time for another car More
by Dana C
Employees Worked With
Heath Bracken, Jordan English
March 08, 2018
Workigng with Reva was great! Love my new SUV. So comfortable and drives like a car more than a SUV. I am happy with my trade in and looking forward to my continued relationship Love my new SUV. So comfortable and drives like a car more than a SUV. I am happy with my trade in and looking forward to my continued relationship with Reva and the Mercedes team. More
by Nicole
Employees Worked With
Reva Hope
