Mercedes-Benz of Austin

Easy and quick sale experience. Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommen Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommend Austin Mercedes to everyone. More

Criticism of this survey I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comm I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comment I an make about MB. Brian was excellent. More

Service and repair of a bad scratch Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new again. More

Service on 2014 G550 Wade Wells is the go-to person. Extremely professional always with a smile when he greats you. His follow up is always timely. He's the sole reason Wade Wells is the go-to person. Extremely professional always with a smile when he greats you. His follow up is always timely. He's the sole reason I used MB Austin for my service over the other Central MB dealership. More

Service on 2012 E350 I recently brought my E350 in for service/replacement of a noisy blower motor. We also determined the rear sunscreen was not working properly. The ser I recently brought my E350 in for service/replacement of a noisy blower motor. We also determined the rear sunscreen was not working properly. The service advisor was very helpful and all repairs were completed in two days. Dealer provided a loaner car. Very good experience. More

Repair work. In and out quickly. Everything done as promised. Very happy with my most recent experience. I trust only this Mercedes dealer to work on my car. In and out quickly. Everything done as promised. Very happy with my most recent experience. I trust only this Mercedes dealer to work on my car. More

Amazing! I was referred to Jesse Jimenez by very dear family friends. This referral was truly a gift. Jesse treated me with the most wonderful customer service I was referred to Jesse Jimenez by very dear family friends. This referral was truly a gift. Jesse treated me with the most wonderful customer service. The experience of this dealership was one of comfort and respect. I was well informed and was able to witness a family environment of professionals throughout the dealership. Mr. Jimenez and Mercedes Austin team are AMAZING! Thank you for your excellence. More

Sandy Graves Sandy is always great to work with. She is helpful and accommodating and works hard until she figures out how to solve any issues we have. Sandy is always great to work with. She is helpful and accommodating and works hard until she figures out how to solve any issues we have. More

Amazing experience as always. Ray was wonderful and we will use him again in the future for sure. The process was extremely efficient. For showing up on the last day of the year, Ray was wonderful and we will use him again in the future for sure. The process was extremely efficient. For showing up on the last day of the year, Ray went out of his way to make sure that we were taken care of. More

Service with a smile It’s a pleasure seeing familiar faces over the nine years that I have been coming to this location Most dealerships have a North and South location in It’s a pleasure seeing familiar faces over the nine years that I have been coming to this location Most dealerships have a North and South location in Austin but it doesn’t seem like this dealership owner thinks this way. The dealership seems to have out grown the location. Minh is great as always even though she isn’t my normal advisor. More