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Mercedes-Benz of Austin

Austin, TX

4.6
1,328 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,328 reviews

January 31, 2019

Excellent I truly appreciate that there is a valet there to IMMEDIATELY ask how they can help. I had to go to another dealership this week for a recall item on More

by ldb36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
Feb 01, 2019 -

Mercedes-Benz of Austin responded

We appreciate you taking notice of our efforts to provide a flawless experience. Thank you for being our guest! -The Team at Mercedes-Benz of Austin

January 29, 2019

MB Austin the Best The entire dealership and especially Wade Wells, make me feel welcomed and informed which is always greatly appreciated. I've been a customer for t More

by R Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Jan 30, 2019 -

Mercedes-Benz of Austin responded

We always do our best to impress. :) Thank you for your continued support and we look forward to seeing you next time. -The Team at Mercedes-Benz of Austin

January 29, 2019

Excellent Brian Smith took care of everything for me. He is the best. I highly recommend him for your service needs. I will ask for him the next time I come in More

by Shaneshk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jan 30, 2019 -

Mercedes-Benz of Austin responded

We're glad to hear that everything always goes smoothly! It's our goal to earn a reputation for excellence. :) -The Team at Mercedes-Benz of Austin

January 27, 2019

Excellent service from Amanda Hudnall Amanda was friendly, courteous and very eager to please; she took excellent care of me and kept me informed; I give her 5 stars and recommend her serv More

by robert4141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Hudnell
Jan 29, 2019 -

Mercedes-Benz of Austin responded

It makes us proud to hear that Amanda did a top-notch job, Robert! Thanks so much for sharing. -The Team at Mercedes-Benz of Austin

January 26, 2019

Great Service I took my vehicle in for routine service and Brandon Taylor was a total professional constantly communicating with me every step of the process. Eve More

by benz 2528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
Jan 30, 2019 -

Mercedes-Benz of Austin responded

We're so glad to hear that you enjoyed everything and it makes us proud to know that Brandon delivered from start to finish. Thank you for being our guest and take care! -The Team at Mercedes-Benz of Austin

January 26, 2019

Great service Eddie did those extra few touches which made experience 5 stars. He was polite, answered other questions I had not related to that days scheduled work More

by Gbmartin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Jan 30, 2019 -

Mercedes-Benz of Austin responded

From the start, we have made it our mission to hire people who are willing to go the extra mile for our guests. Thank you for taking notice and for the kind review! -The Team at Mercedes-Benz of Austin

January 25, 2019

Coming to the dealership is like visiting family! I have said this repeatedly, but Wade wells has taken all the worries about car maintenance off my shoulders for years now. He is a good and trusted More

by Milosav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Burge, Stacey Olmstead, Bobbie Pyka, Anni Weis, Wade Wells, Amanda Harden, Brian Smith, Willie Wyatt
Jan 30, 2019 -

Mercedes-Benz of Austin responded

It always makes us so proud to earn a 5 star review! We couldn't be happier to have someone like Wade on our team who is passionate about serving customers like you. Delivering a premium experience is exactly what we want to be known for. :) Thank you for sharing and take care. -The Team at Mercedes-Benz of Austin

January 25, 2019

Second to None Mercedes Benz of Austin is a "One Of a Kind" Dealership. A relationship organization where you have a personal service adviser throughout the service More

by J P Welsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby (for the loaner vehicle., Brian Smith
Jan 30, 2019 -

Mercedes-Benz of Austin responded

We couldn't have said it better ourselves! Thank you for taking notice of our efforts to impress and we look forward to seeing you next time. -The Team at Mercedes-Benz of Austin

January 23, 2019

Service for car The service went well from my call to schedule service, to the drop off, communication during the process to the pick up. Everyone was professional, p More

by lmitchell1@austin.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar, Jesse Ruiz
January 23, 2019

E350 service They were quite Punctual and also very cooperative service. I did not have any issues at all. Completed on time and also Provided a loaner. More

by Prabhatd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Jan 29, 2019 -

Mercedes-Benz of Austin responded

Thank you so much for the awesome review! We appreciate you taking notice of our efforts to deliver excellence. -The Team at Mercedes-Benz of Austin

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