Mercedes-Benz of Austin
Austin, TX
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We visited to buy a car for daughter. Did the build, she was super excited only yo find out Austin adds on a $3000.00 “market adjustment” charge without telling you. Disappointed daughter Did the build, she was super excited only yo find out Austin adds on a $3000.00 “market adjustment” charge without telling you. Disappointed daughter but now getting exact same car for actual MSRP through Mercedes North Houston. If you want to save $3000.00 call Houston and most likely Dallas. No “Extra charges” there that they fail to tell you about until paying time More
After our new lease C300 developed a "check engine" problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. More
On first call to make appointment to have a few things on my two year old car repaired, Amy said she couldn't get me in until Feb. 23??? Thanksfully, I called Stacey in sales and she was able to put me in c my two year old car repaired, Amy said she couldn't get me in until Feb. 23??? Thanksfully, I called Stacey in sales and she was able to put me in contact with Louis who told ne to come by and he would see if it was something simple. It was an adjustment on one item and a small part on another. In an out in 30 minutes!!! Kudos to them both. More
Eddie and the rest of the service department really went out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! More
Extremely professional dealer and when I purchase a new Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. More
You never want to have to deal with repairs, but Wade Wells makes it so easy. He has been doing this for us for years. In a class all his own. Thanks Wade. Wells makes it so easy. He has been doing this for us for years. In a class all his own. Thanks Wade. More