Mercedes-Benz of Austin

Awesome service center First time owner of a Mercedes and it was time for a service on my car. Took my car to Austin dealership and everyone was so nice and car was ready in First time owner of a Mercedes and it was time for a service on my car. Took my car to Austin dealership and everyone was so nice and car was ready in a good time. Thank you for a great experience More

Pleasant experience Fast, friendly and professional. all I could ask for--met on arrival, service explained and directed to comfortable waiting area. Car was finished, wa Fast, friendly and professional. all I could ask for--met on arrival, service explained and directed to comfortable waiting area. Car was finished, washed and ready in about an hour. More

Great team! Great service team! Their team is professional, kept me informed on an ongoing basis, and helped with a loaner. And they have a great coffee bar! Great service team! Their team is professional, kept me informed on an ongoing basis, and helped with a loaner. And they have a great coffee bar! More

Painless, efficient, professional on all levels. First visit to dealership after moving to Austin from Greenwich, CT to address minor repair. Appointment scheduling was efficient. Service was promp First visit to dealership after moving to Austin from Greenwich, CT to address minor repair. Appointment scheduling was efficient. Service was prompt and comprehensive. I found the Service Waiting Area comfortable and amenities excellent. Luis was very attentive and courteous. More

Excellent service Brian handled all the details of ordering the necessary parts for my 2007 Mercedes from Germany, keeping me informed as to what was being done and the Brian handled all the details of ordering the necessary parts for my 2007 Mercedes from Germany, keeping me informed as to what was being done and the timeline for finishing. I truly enjoyed driving the loaner. More

Tire replace All good. Nick Nolan took good care of me in a pinch. Two new tires later, back on the road again. And additionally Ellen Laderman got me info about t All good. Nick Nolan took good care of me in a pinch. Two new tires later, back on the road again. And additionally Ellen Laderman got me info about tire/wheel coverage. Love Ellen! Thanks MB Austin. More

Exceptional Service with timely results The entire experience we had at Mercedes Benz of Austin was outstanding! The service department delivered on their promises, and were very customer s The entire experience we had at Mercedes Benz of Austin was outstanding! The service department delivered on their promises, and were very customer service oriented! We went there to have service done on one of our vehicles, and went back To look for a new MB SUV. We highly recommend Mercedes Benz Austin to all our friends and family, or anyone else looking to purchasing their next Mercedes Benz! More

Annual service We were so delighted with the service center at Mercedes-Benz of Austin. Everyone was so accommodating!! My car was driven to Austin from NY recently We were so delighted with the service center at Mercedes-Benz of Austin. Everyone was so accommodating!! My car was driven to Austin from NY recently and needed the annual service. We had to reschedule the original appointment due to medical reasons and appreciated the flexibility of the center. The loaner car, the phone call to discuss recommendations and my sparkling clean washed car enhanced the experience!! More

Attentive and friendly Eddie kept in contact with me regularly to let me know the status of my car. My car was done in the time I was told. Overall each time I come in every Eddie kept in contact with me regularly to let me know the status of my car. My car was done in the time I was told. Overall each time I come in everyone is friendly and attentive to anything I bring up. More