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Mercedes-Benz of Austin
Austin, TX
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,328 reviews
June 02, 2019
Mercedes service archetype! Jesse listens and responds in an amazingly professional manner. Whether discussing specific details of the service or overall car performance he is c Jesse listens and responds in an amazingly professional manner. Whether discussing specific details of the service or overall car performance he is confident and interested in getting the right work done in the best way possible. Thanks. More
by VR Hois
Employees Worked With
Jesse Ruiz
June 01, 2019
Repair GLS550 Great service! In and out quickly and with a loaner while we waited for ours to be repaired. Everyone at the dealership takes ownership to ensure you Great service! In and out quickly and with a loaner while we waited for ours to be repaired. Everyone at the dealership takes ownership to ensure you are satisfied! More
by Jana Grimes
Employees Worked With
W.C. Wright, Lindsay Sanchez, Jesse Ruiz
May 26, 2019
Fast Turn Around Your man Wade Wells kept all his promised timetables and gave a detailed inspection report. He is a credit to your organization, as is Bobbie Pyka. Your man Wade Wells kept all his promised timetables and gave a detailed inspection report. He is a credit to your organization, as is Bobbie Pyka. More
by Gordie
Employees Worked With
Bobbie Pyka, Wade Wells
May 24, 2019
Dealership Maintenance Very personalized, courteous & timely. Very pleased with the service and Customer Reception Area is Relaxing. All-in-All, a very satisfactory custom Very personalized, courteous & timely. Very pleased with the service and Customer Reception Area is Relaxing. All-in-All, a very satisfactory customer experience. Wil return. More
by FAL Fan
Employees Worked With
Nick Nolan
May 24, 2019
Great Service, professional, helpful, friendly !!! Great Service, professional, helpful, friendly, truly a good experience, they called me immediately when I left my laptop in the loaner car, super exp Great Service, professional, helpful, friendly, truly a good experience, they called me immediately when I left my laptop in the loaner car, super experience, Tx Eddie and team !!! More
by Bart DM
Employees Worked With
Eddie Aguilar
May 24, 2019
Fouad takes great care of his clients! I know Im in great hands with Fouad. He has helped me throughout the process. I highly recommend him! I know Im in good hands! I know Im in great hands with Fouad. He has helped me throughout the process. I highly recommend him! I know Im in good hands! More
by JeffSehon
Employees Worked With
Fouad Batlouni, Matt Juron, Kevin Sims
May 12, 2019
Great Service I just wanted to thank Jesse for all is help and for his sincere kindness. He got my car fixed and back on the road to Houston in one day... so so th I just wanted to thank Jesse for all is help and for his sincere kindness. He got my car fixed and back on the road to Houston in one day... so so thankful... Denise More
by Denise
Employees Worked With
Jesse Jiminez
May 11, 2019
Service Experience . . . Completely satisfied, especially with Brian in Service. He was most professional and very attentive to my specific needs and requirements. I sincere Completely satisfied, especially with Brian in Service. He was most professional and very attentive to my specific needs and requirements. I sincerely appreciate having Brian as my Service Department contact and representative. Pat Patton Pat Patton More
by Pat
Employees Worked With
Brian Smith
May 09, 2019
Great Turn Around Both rear tires had punctures by screws. Wade got me to Nick in Express Service where I got a loaner vehicle on short notice, 2 new tires were order Both rear tires had punctures by screws. Wade got me to Nick in Express Service where I got a loaner vehicle on short notice, 2 new tires were ordered, and I was back on the road in less than 24 hours. More
by PRowland
Employees Worked With
Wade Wells, Nick Nolan
May 03, 2019
Extremely satisfied I was completely satisfied with my visit and the service received. Brandon was amazing! He was clear in the services to be performed and had a loaner I was completely satisfied with my visit and the service received. Brandon was amazing! He was clear in the services to be performed and had a loaner ready to go when I arrived. My car was ready sooner than expected. Great job! More
by MWhite
Employees Worked With
Brandon Taylor
