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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
4.7
1,304 Reviews
Call Dealership (512) 220-0940
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,304 reviews

January 09, 2023

Fast, efficient, honest, great service. Work is dependable. Staff is courteous and friendly. Great place. More

by Lnghrn4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
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Jan 12, 2023 -

Mercedes-Benz of Austin responded

Lnghrn4412, thank you for the wonderful compliments! We wouldn't be where we are without awesome clients like yourself, and we hope you know how much we appreciate your support. If there is anything we can help with in the future, please do not hesitate to let us know. Thank you again and have a great day! :) - The Team at Mercedes-Benz of Austin

Helpful
December 17, 2022

Eddie and the rest of the service department really went out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! More

by eqschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
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Dec 19, 2022 -

Mercedes-Benz of Austin responded

Eqschneider, it's fantastic to see that Eddie really knocked it out of the park during your experience! Thank you so much for selecting us to serve you, and please do not hesitate to reach out if there is anything we can assist with moving forward. Happy cruising! :) - The Team at Mercedes-Benz of Austin

Helpful
December 17, 2022

Extremely professional dealer and when I purchase a new Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. More

by Montana Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayden Clark
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Dec 19, 2022 -

Mercedes-Benz of Austin responded

Montana Bob, we cannot thank you enough for this wonderful review you have left for Brayden and the rest of the team! We'll make sure your kind sentiments are passed along right away, and we hope you will contact us if there is anything we can assist with down the road. Thanks so much and enjoy your awesome vehicle! :) - The Team at Mercedes-Benz of Austin

Helpful
November 29, 2022

I was completely satisfied with everything thanks! For all your kindness and efficiency taking care my car . Hi More

by Abril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kleber
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Nov 30, 2022 -

Mercedes-Benz of Austin responded

Abril, we are flattered by your words of encouragement and support! It's fantastic to see that your experience was nothing short of perfection, and we cannot wait to welcome you back again in the future. Thank you for being our client! :) - The Team at Mercedes-Benz of Austin

Helpful
November 19, 2022

Braydan was so professional to work with this week. He is fantastic with communicating every detail. More

by aseiler
Recommend Dealer
Yes
Employees Worked With
Braydan Claark
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Nov 22, 2022 -

Mercedes-Benz of Austin responded

Aseiler, we couldn't have said it better ourselves! Brayden is a true asset to this team, and we are very fortunate to have him. Thank you so much for selecting us to serve you, and please let us know if there is anything we can help with in the future! :) - The Team at Mercedes-Benz of Austin

Helpful
November 18, 2022

My Service Advisor Luis Cuellar is always polite and knowledgeable and very kind. Does fantastic job! More

by Molly5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
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Nov 22, 2022 -

Mercedes-Benz of Austin responded

Molly, thank you for providing this uplifting review for Luis! We love reading reviews like this as they never fail to make us smile. If there is anything we can assist with in the future, please do not hesitate to reach out - we are always happy to help! :) - The Team at Mercedes-Benz of Austin

Helpful
November 17, 2022

You never want to have to deal with repairs, but Wade Wells makes it so easy. He has been doing this for us for years. In a class all his own. Thanks Wade. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wells
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Nov 18, 2022 -

Mercedes-Benz of Austin responded

Brian, your kindhearted words mean the world to us and we will be sure to pass them along to Wade! Thank you for giving us the opportunity to assist with your vehicle's servicing needs. We're so glad that you enjoyed your experience, and we hope to see you again in the future! :) - The Team at Mercedes-Benz of Austin

Helpful
November 16, 2022

The dealership was very clean and inviting. All of the staff were respectful and polite. Elihu was knowledgeable and patiently showed us multiple vehicles to allow us to make the right choice More

by Russ Stapleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elihu Moreno (Five Stars!)
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Nov 16, 2022 -

Mercedes-Benz of Austin responded

Russ, thanks a million for taking the time to leave this flawless review for Elihu! It makes us proud to see that he delivered a stellar sales experience, and we will be sure to pass your kind words along to him. Congratulations on your awesome new vehicle, and welcome to the MBOA family! :) - The Team at Mercedes-Benz of Austin

Helpful
November 16, 2022

As usual Very professional service. Uber Rides were arranged. everything was done as expected and timely. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
Report | Print
Nov 16, 2022 -

Mercedes-Benz of Austin responded

Thank you for your continued support, Mo! We agree, those complimentary Uber rides are such a cool touch to our service department. We are grateful to have you as our client and look forward to your next visit! Happy cruising. :) - The Team at Mercedes-Benz of Austin

Helpful
November 15, 2022

Service Advisor: Polite Accurate Trusted Honest Knowledgeable Timely Polite Accurate Honest Knowledgeable Timely Keeps us informed More

by grades-mitts0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Report | Print
Nov 16, 2022 -

Mercedes-Benz of Austin responded

Thank you for coming on here to share some positive words for Wade! Your feedback means the world to us, and it makes us proud to see that Wade delivered an experience worth bragging about. Please be sure to let us know if there is anything we can assist with in the future - we're here for you! :) - The Team at Mercedes-Benz of Austin

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