Mercedes-Benz of Austin

Brian Smith was exceptional as always. Professional, prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the sa prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the same, so long as Brian is there. More

I came in with my tire light low. Luis had John, the tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me d tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me driving on them. I had my car back within a few hours. I had no appointment, but they squeezed me in. Excellent teamwork. They truly care about their customers. More

After 22 years, I'm still very pleased with all aspects After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 words. More

We had awesome service from the time we arrived to the time our vehicle was ready for pickup. I would definitely recommend servicing your vehicle here. time our vehicle was ready for pickup. I would definitely recommend servicing your vehicle here. More

I had a hard time getting a part installed but Wade stepped i an took care of me. I really appreciate it his efforts. He was great. stepped i an took care of me. I really appreciate it his efforts. He was great. More

Great annual service experience as always! They keep my 11 yr old E350 in great shape. Shout-out also to the two guys out front...very attentive and curteous! 11 yr old E350 in great shape. Shout-out also to the two guys out front...very attentive and curteous! More

Eddie was wonderful, as always! I needed new tires and he helped me pick out the right ones for my car, along with the 'tire' guy who was extremely helpful. Thank you! he helped me pick out the right ones for my car, along with the 'tire' guy who was extremely helpful. Thank you! More

As always, Jesse in service was superior. He is very clear, very helpful and exceedingly polite. The loaner car was what I expected and the completed service was what was outlined to me at the time I le clear, very helpful and exceedingly polite. The loaner car was what I expected and the completed service was what was outlined to me at the time I left the car More

On time and was kept informed throughout the entire process ! Luis was great and very helpful . Waiting area clean although I could have done without CNN on the TV . process ! Luis was great and very helpful . Waiting area clean although I could have done without CNN on the TV . More

Service was great! They diagnosed and fixed the problem very quickly. I would definitely recommend that other people bring their Mercedes Benz to this location. very quickly. I would definitely recommend that other people bring their Mercedes Benz to this location. More