Mercedes-Benz of Austin

Always do good diagnostics and fix the problem. Courteous, efficient. CJ rocks. Pricey, but they always get it right. Loaner Department and personnel are awesome. Courteous, efficient. CJ rocks. Pricey, but they always get it right. Loaner Department and personnel are awesome. More

CJ was professional, courteous and responsive taking care of each service request . The automated notifications and online payment were a nice addition since my last visit. of each service request . The automated notifications and online payment were a nice addition since my last visit. More

Always a great experience! They take great care of the vehicle and it's a pleasant experience in the lounge. vehicle and it's a pleasant experience in the lounge. More

Always a pleasant surprise about the service thoroughness and extras. and extras. More

It is always ice cold in the sales building!! I finally had to sit outside because my fingernails were turning blue. Everyone is friendly and efficient but that AC is painful. had to sit outside because my fingernails were turning blue. Everyone is friendly and efficient but that AC is painful. More

Buying the car was a pleasant experience. Staff was very professional. Elihu Moreno was very knowledgeable about the product and answered all our questions. This helped us decide to purchase vehicle. professional. Elihu Moreno was very knowledgeable about the product and answered all our questions. This helped us decide to purchase vehicle. More

The dealership had the exact car as advertised. Salesman, Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, b Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, but Elihu insisted that we receive Mercedes's top customer service. Finance Manager, Scott, was friendly, personal yet professional, and efficient. Highly recommend Mercedes-Benz of Austin. More

Timely; efficient; true to their word....Kleber Romani is the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. More

Always 10 star. Professional !!!!! Timely, keep you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you More

I have been taking my Mercedes(s) for years because of the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and E the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and Eddie! They are able to get me in and out in a very short time. Thank you!! More