Mercedes-Benz of Austin

Brian Smith is the most professional service representative @ Mercedes-Benz of Austin. He is a great asset to Mercedes Benz of Austin, he makes us feel like value customers. Brian is the only r representative @ Mercedes-Benz of Austin. He is a great asset to Mercedes Benz of Austin, he makes us feel like value customers. Brian is the only reason we keep bringing our GLS450 to Austin, and hats off to the mechanics in the service department for their outstanding work. Brian is always willing to accommodate not just us but all other customers, he keep us informed of our car progress with text or calls. Our daughter also bring her GLS550 to him, and her father in law's Mercedes Benz SUV as well. Thank you Brian for all your hard work and for making sure all the work that is needed is done! 9-9-2021 - We are extremely satisfied!! John and Lucy Martinov More

Brian Smith has always been very profesional and does his best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not pr best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not properly taken care off. He always communicates and keeps me informed through the process. More

Wade Wells is a great service rep. Explains issues clearly and is very responsive. My wife and I enjoy dealing with Wade for our cars. Thanks Wade. clearly and is very responsive. My wife and I enjoy dealing with Wade for our cars. Thanks Wade. More

Wonderful service and attention. Deeply impressed by Elihu Moreno. Good post purchase support and responsiveness. I would definitely recommend for future MB purchases and car needs Elihu Moreno. Good post purchase support and responsiveness. I would definitely recommend for future MB purchases and car needs More

There was no wait to check my car in for express servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was to servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was told it would be. More

Excellent service, our guy Eddie always takes such great care of us. He's always quick to get back to us and incredibly responsive with updates. care of us. He's always quick to get back to us and incredibly responsive with updates. More

Excellent service, and I would recommend to anyone that wants to get a 5 star service wants to get a 5 star service More

The service rep, Brayden Clark, was very friendly and courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. More

Excellent service. Jorge met me at car, identified issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. More

Hello. I think Wade Wells did a really great job working on my car. He is really friendly and conscientious. I look forward to working with him in the future on my car. He is really friendly and conscientious. I look forward to working with him in the future More