Mercedes-Benz of Austin
Austin, TX
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Brian Smith has always been very profesional and does his best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not pr best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not properly taken care off. He always communicates and keeps me informed through the process. More
Wade Wells is a great service rep. Explains issues clearly and is very responsive. My wife and I enjoy dealing with Wade for our cars. Thanks Wade. clearly and is very responsive. My wife and I enjoy dealing with Wade for our cars. Thanks Wade. More
Wonderful service and attention. Deeply impressed by Elihu Moreno. Good post purchase support and responsiveness. I would definitely recommend for future MB purchases and car needs Elihu Moreno. Good post purchase support and responsiveness. I would definitely recommend for future MB purchases and car needs More
There was no wait to check my car in for express servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was to servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was told it would be. More
Excellent service, our guy Eddie always takes such great care of us. He's always quick to get back to us and incredibly responsive with updates. care of us. He's always quick to get back to us and incredibly responsive with updates. More
The service rep, Brayden Clark, was very friendly and courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. More
Excellent service. Jorge met me at car, identified issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. More
Hello. I think Wade Wells did a really great job working on my car. He is really friendly and conscientious. I look forward to working with him in the future on my car. He is really friendly and conscientious. I look forward to working with him in the future More
All employees are friendly and responsive. Overall excellent dealership. This is my fourth Mercedes purchased from MB of Austin. I like working with CJ Hodgson, Service Department. excellent dealership. This is my fourth Mercedes purchased from MB of Austin. I like working with CJ Hodgson, Service Department. More