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Mercedes-Benz of Austin

Austin, TX

4.6
1,316 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,316 reviews

October 22, 2021

This is our second purchase from this Austin dealership. Stacy was knowledgeable, professional, personable, and totally awesome! Scott, our business manager was great, he did a wonderful job on our lease co More

by danzinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead, Scott Tinney
October 16, 2021

I appreciate how helpful they are. The service is fast and they keep you informed as to what’s going on. Easy to schedule service also. More

by Beckyreese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reva Hope
October 16, 2021

Dan was wonderful. He had a great attitude and was clear about the steps of the service process. Also y’all did a great job on washing my car. More

by joycew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Truong
October 12, 2021

Sales person was amazing. She went above and beyond to make sure that I was taken care off. They are reasonable to a certain degree. Very clean facility with excellent service and amazing inventory. I fel More

by tafere6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead, Brett Liming
October 09, 2021

Mercedes declined to honor my prepaid scheduled maintenance, there was never any communication there was an expiration on them. Paid for something you wouldn’t honor? More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Oct 18, 2021 -

Mercedes-Benz of Austin responded

Craig, thank you for being our client! Our team strives to be completely transparent and communicative with each guest, so we apologize if there was any miscommunication regarding the maintenance expiration date. When you have a moment, I would love the opportunity to discuss this further with you and answer any questions you may have. Please contact me directly at Nick.Opinker@mbofaustin.com and I will be delighted to assist you. Thanks so much, and have a great day. - Nick Opinker, Service Director

October 09, 2021

We came in for maintenance and were extremely happy with the service., The only downside was that the car wasn't properly washed at the end, when it was returned to us. More

by morba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
October 08, 2021

My service advisor, Wade was awesome. Great customer service. Addition to detail. Wonderful communication and process to check in and out. More

by missysmith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
October 04, 2021

The only reason I give this dealership a 5 star rating is because of CJ Hodgson in service. CJ is the reason I keep coming back for service. He goes above and beyond every single time - he shoots straight an More

by Rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
September 30, 2021

Eddie is awesome and the reason I remain loyal to your product. As long as Eddie is there, I will remain with MB Austin! More

by Kathy.burrell
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
September 29, 2021

Great service, great people. Thank you making us feel home. See Stacey and you will be happy More

by Moody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead
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