Mercedes-Benz of Austin

Reliable, accurate, and reasonable. Brian Smith is an amazingly friendly and dedicated to superior customer service. amazingly friendly and dedicated to superior customer service. More

The staff was wonderful. The facility seems too small for the current level of business. the current level of business. More

The service is always friendly and professional. Jorge Montoya made sure I was a satisfied customer by informing of all necessary service deals. Montoya made sure I was a satisfied customer by informing of all necessary service deals. More

My car was picked up and returned to my home so I did not go into the service department. However both people who came to my home, Heather and Steve, were very helpful and professional and represent your co go into the service department. However both people who came to my home, Heather and Steve, were very helpful and professional and represent your company well. Chris Hodgson is my service rep and I spoke with him by phone and he was very friendly and service oriented. More

Brian Smith was very prompt and professional. I will continue to refer friends to Mercedes of Austin! continue to refer friends to Mercedes of Austin! More

CJ and Chris in service are just terrific!! Love them! Still own Mercedes due to service. Still own Mercedes due to service. More

Jorge got me fast, efficient service AND a loaner! My car was not only repaired, it was very sparkling clean when I picked it up. was not only repaired, it was very sparkling clean when I picked it up. More

Kleber is fantastic. He is courteous, efficient, and super professional. The whole service experience was perfectly organized and the surroundings seemed safe with everyone in masks. Five stars, for sur super professional. The whole service experience was perfectly organized and the surroundings seemed safe with everyone in masks. Five stars, for sure! More

All of my concerns and issues were addressed in a professional and timely manner. Top notch service department. professional and timely manner. Top notch service department. More

This is a great dealership...everyone from the sales department to the service department to the express service goes above and beyond for every single customer. I always feel valued and appreciated. department to the service department to the express service goes above and beyond for every single customer. I always feel valued and appreciated. More