Mercedes-Benz of Austin

Entire service experience was excellent. Check in was smooth. Brayden went over my service for that day checked me in and I was on my way. My car was ready when promised. Check out was sm Check in was smooth. Brayden went over my service for that day checked me in and I was on my way. My car was ready when promised. Check out was smooth, with the exception of the congestion in the pick up bay, but Brayden quickly moved a car or two and I was out in no time. The congestion does not deter me from continuing my service at Mercedes of Austin. I waited less than 5 minutes to get out, but it would be nice to see the congestion eliminated. With that said, I will never have my Mercedes serviced anywhere else. They provide top-notch customer service from sales to service. You will be treated like their ONLY customer! More

Anni and Daniel were true professionals to work with. They made the purchase experience straight forward and easy. I would highly recommend them and Mercedes-Benz of Austin. They made the purchase experience straight forward and easy. I would highly recommend them and Mercedes-Benz of Austin. More

Honest to goodness, EVERYONE I encountered went out of their way to be helpful and always gracious. their way to be helpful and always gracious. More

Wade is awesome! Kept me informed either via email, text or over phone. I highly recommend this dealership! Kept me informed either via email, text or over phone. I highly recommend this dealership! More

Mario arrived at our home, after-hours, and quickly + efficiently replaced the very dead starter battery in my SL. No muss, no fuss. Wade Wells and MB Austin are THE BEST! efficiently replaced the very dead starter battery in my SL. No muss, no fuss. Wade Wells and MB Austin are THE BEST! More

Had a very good first time experience with this dealership when I took my E350 in for final check before the warranty expired. They found and fixed two oil leaks and did an outstanding job of clea dealership when I took my E350 in for final check before the warranty expired. They found and fixed two oil leaks and did an outstanding job of cleaning the engine bay as well as the rest of the vehicle. Brian Smith was very helpful throughout the process. This is my fifth E-class over the last 20 yrs with all my previous MB dealers being in Chicago and Milwaukee. I will make Mercedes-Benz of Austin my go to for all future work now that that I live here. More

Every effort of my visit was professional from my initial greeting when I arrived at the service area. This type of attitude was exemplified through the completion of the service on my car. greeting when I arrived at the service area. This type of attitude was exemplified through the completion of the service on my car. More

Very easy, efficient process. Great and friendly sales staff made the experience enjoyable, unlike most car dealerships. Great and friendly sales staff made the experience enjoyable, unlike most car dealerships. More

It was a great experience. Wade Wells, my service advisor, was great in keeping me informed and letting me know status of diagnostics and service needed. Wade is fantastic! Wade Wells, my service advisor, was great in keeping me informed and letting me know status of diagnostics and service needed. Wade is fantastic! More

I was really impressed with the people who greeted me when I pulled in and with Brayden throughout the process. Great experience and better than other brands. when I pulled in and with Brayden throughout the process. Great experience and better than other brands. More