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Mercedes-Benz of Austin

Overview Reviews (1,316) Inventory (434)

Mercedes-Benz of Austin

Name: Mercedes-Benz of Austin
Address: 6757 Airport Blvd, Austin, TX, 78752, US
Telephone: (512) 220-0940
Rating: 4.6

4.6

1,316 Reviews

6757 Airport Blvd, Austin, Texas 78752

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Sales: (512) 220-0940

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Mercedes-Benz of Austin

Austin, TX

Overview

Reviews

Vehicles

4.6

1,316 Reviews

Call Dealership (512) 220-0940

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6757 Airport Blvd

Austin, TX

78752

Directions

4.6

1,316 Reviews

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View 12 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 12 Awards

Overview Reviews (1,316) Inventory (434)

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Sales: (512) 220-0940

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Showing 1,316 reviews

July 07, 2022

SERVICE VISIT

Brian Smith was very helpful and explained everything well. We will be sure to use him next time. One of the best advisors at this location well. We will be sure to use him next time. One of the best advisors at this location More

by bdpage123

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Brian Smith

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Jul 07, 2022 -

Mercedes-Benz of Austin responded

Bdpage123, your compliments for Brian are greatly appreciated and we'll be sure to send this kindhearted message his way! Thank you for giving us the opportunity to assist you with your vehicle's servicing needs. It was a joy having you here, and we hope to see you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of Austin

June 27, 2022

SERVICE VISIT

Wade was very helpful and kept us informed of the status of repair. Thank you. of repair. Thank you. More

by eric.stein

Recommend Dealer

Yes

Employees Worked With

Wade Wells

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Jun 27, 2022 -

Mercedes-Benz of Austin responded

Eric, your compliments on Wade mean the world to us! Thank you so much for choosing us to assist you with your vehicle's servicing needs. It was a joy working with you! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

SERVICE VISIT

The service was excellent! The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back th The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back there for a long time. Brandon was excellent to work with. One of the best I have dealt with in the service department. More

by sdadrian

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Brandon

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Sdadrian, thank you for sharing your experience with us! It's really great to know that everything about it was flawless and that Brandon was able to leave you with an excellent impression. We appreciate your continued support and hope you will let us know if anything comes up in the future! Take care! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

SALES VISIT - NEW

I had a great experience at this dealership. The sales and service staff are helpful. The sales and service staff are helpful. More

by harleyflh

Friendliness

Recommend Dealer

Yes

Employees Worked With

Brian Smith, Luis Cuellar, Jesse Ruiz, Jerry Carpenter

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Harley, that is excellent to hear! Thank you for coming on here to show some support for our sales and service teams. Our clients mean everything to us, so it's really great to see that you had such a top-notch experience at our place. Come see us again in the future! :) - The Team at Mercedes-Benz of Austin

June 21, 2022

SERVICE VISIT

Service was excellent again. The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail was taken care of. Thanks. More

by k.eickmann

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobbie Pyka, Jesse Ruiz

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Your compliments mean the world to us, K.eickmann! Thank you so much for taking a moment to leave these nice words for Jorge and Jesse, we'll make sure to let them know how amazing they both are. We appreciate your generosity, and hope to see you again in the future! :) - The Team at Mercedes-Benz of Austin

June 21, 2022

SERVICE VISIT

Staff is very friendly and waiting area is clean and comfortable! Wait was not long for my oil change! comfortable! Wait was not long for my oil change! More

by Epic

Customer Service

Recommend Dealer

Yes

Employees Worked With

Brian Smith

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Epic, this is exactly the kind of experience we always strive to provide, so thank you for taking notice of our efforts with this review! We are happy to see that your visit was stress-free and that everything was completed in a timely manner. Thank you for being our client and have a great day! :) - The Team at Mercedes-Benz of Austin

June 19, 2022

SERVICE VISIT

Very professional staff who must value my time as a had no wait for drop off or pickup. no wait for drop off or pickup. More

by Reliableautoinsurance

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

W.C. Wright

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Thank you for the supportive review! We wouldn't be where we are today without the support from awesome clients like yourself, and we will be sure to let W.C. know about this wonderful feedback. Congratulations on your new vehicle, we really hope you love it! :) - The Team at Mercedes-Benz of Austin

June 19, 2022

SERVICE VISIT

The service was prompt and Luis was very helpful. I would recommend MB of Austin. I would recommend MB of Austin. More

by sclick

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Luis Cuellar

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Sclick, thank you for letting us know about your awesome experience with Luis! We agree, he is top-notch and we are so lucky to have him as part of the team. Thanks so much for choosing us to be your favorite, and please let us know the next time we can welcome you back to assist! :) - The Team at Mercedes-Benz of Austin

June 18, 2022

SERVICE VISIT

Made an appointment for an Express A Service online. Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out, he walked me to my car to be sure protective materials were removed. CJ is personable and professional. More

by AustinTexan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Report | Print

Jun 24, 2022 -

Mercedes-Benz of Austin responded

AustinTexan, thank you for choosing us to assist you with your vehicle's servicing needs! We appreciate your kindhearted words for CJ, and we will make sure this review is passed along to him. We are grateful to have you as our client and look forward to seeing you here again in the future! :) - The Team at Mercedes-Benz of Austin

June 17, 2022

SERVICE VISIT

Very pleasant experience - staff very professional and nice - car ready when promised - seem customer focused nice - car ready when promised - seem customer focused More

by patricequillin

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Brayden Clark

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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Patrice, thank you for taking a moment to leave some lovely feedback for Brayden! We are grateful that you came to visit us, and we look forward to the next time we can welcome you back to assist. Have a great day! :) - The Team at Mercedes-Benz of Austin

Mercedes-Benz of Austin

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