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Mercedes-Benz of Austin

Overview Reviews (1,317) Inventory (576)

Mercedes-Benz of Austin

Name: Mercedes-Benz of Austin
Address: 6757 Airport Blvd, Austin, TX, 78752, US
Telephone: (512) 220-0940
Rating: 4.6

4.6

1,317 Reviews

6757 Airport Blvd, Austin, Texas 78752

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Sales: (512) 220-0940

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Mercedes-Benz of Austin

Austin, TX

Overview

Reviews

Vehicles

4.6

1,317 Reviews

Call Dealership (512) 220-0940

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6757 Airport Blvd

Austin, TX

78752

Directions

4.6

1,317 Reviews

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View 12 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Purchase Time

Finance Experience

Workmanship

Service Time

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View 12 Awards

Overview Reviews (1,317) Inventory (576)

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Sales: (512) 220-0940

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Showing 1,317 reviews

August 05, 2022

SERVICE VISIT

My service appointment was on time, my adviser called me a day before to confirm my appointment and also received me as soon I arrived at Mercedes Benz Austin, it was great deal. a day before to confirm my appointment and also received me as soon I arrived at Mercedes Benz Austin, it was great deal. More

by Monta

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lisa Bustos, Jesse Ruiz, Dan Truong

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Aug 17, 2022 -

Mercedes-Benz of Austin responded

Monta, thank you for the positive review! It's great to see that everything went well during your experience. We aim to exceed every client's expectations & deliver flawless experiences 100% of the time, so I am eager to know what we could have done better to earn that 5th star from you. Please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your visit & be of further assistance. Thank you again and I look forward to hearing from you soon! :) - Timothy Shook, COO

August 03, 2022

SERVICE VISIT

Loaner car ready on arrival, my car repaired and ready as initially quoted. Great job! Kleber did not disappoint. as initially quoted. Great job! Kleber did not disappoint. More

by Captainsheena

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kleber

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Aug 16, 2022 -

Mercedes-Benz of Austin responded

Captainsheena, thank you for providing us with the opportunity to deliver a fantastic service experience! We're so happy that you enjoyed everything and that Kleber really knocked it out of the park. We appreciate you taking a moment to leave this awesome review! :) - The Team at Mercedes-Benz of Austin

August 02, 2022

SERVICE VISIT

Recent visit to this dealership has met my needs for service and expectation on professional well put together shop. The waiting area is clean with a small shop for drinks and snacks which is great but service and expectation on professional well put together shop. The waiting area is clean with a small shop for drinks and snacks which is great but I expect this in a high end dealership for clients spending the money they do to maintain their vehicle while waiting. They do provide loaner vehicles but are booked far in advance so make an appointment ahead of time if your in need of that vehicle. Overall I will be returning to have my vehicle serviced by this dealership until I see fit that it no longer meets my needs. More

by Shedisfull

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ellen Ladermann, Brian Smith, Luis Cuellar, Eddie Aguilar, Jesse Ruiz, Chris Hodgson, Dan Truong

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Aug 17, 2022 -

Mercedes-Benz of Austin responded

Shedisfull, what a great review you have left for us! We appreciate you taking a moment to let us know how your experience went & we're glad to see that our service team was able to earn your endorsement. If there is anything you need assistance with in the future, please do not hesitate to let us know. Thanks so much and have a great rest of your day! :) - The Team at Mercedes-Benz of Austin

July 27, 2022

SALES VISIT - NEW

Jed in sales was very professional and looking forward toward purchasing next Mercedes with him .. thank you toward purchasing next Mercedes with him .. thank you More

by a.flores.jr

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

jed

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Jul 28, 2022 -

Mercedes-Benz of Austin responded

Thanks a million for coming on here to leave this raving review for Jed! We are so happy to hear that he was successful in delivering a top-notch sales experience from start to finish. Congratulations on your sweet new ride, we are so happy to have you as part of the MBA family! :) - The Team at Mercedes-Benz of Austin

July 20, 2022

SERVICE VISIT

Great customer service! Quality workmanship! And a very clean car when they are finished! They are: THE BEST! Quality workmanship! And a very clean car when they are finished! They are: THE BEST! More

by john s

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jorge Montoya

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Jul 20, 2022 -

Mercedes-Benz of Austin responded

Thank you for the supportive message, John! Our clients mean the world to us, so it's really great to know that you thoroughly enjoyed your experience from start to finish. The next time your vehicle is in need of service, please let us know and we'll have your back! :) - The Team at Mercedes-Benz of Austin

July 20, 2022

SALES VISIT - NEW

Tony and Tom made it the easiest car buying experience ever or. Long wait times. 😎 ever or. Long wait times. 😎 More

by Paul

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Smith, Luis Cuellar, Tony Shine, Tom Fallon

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Jul 21, 2022 -

Mercedes-Benz of Austin responded

Paul, what a wonderful compliment you have left for us! It's fantastic to see that Tom, Tony, and the rest of the team delivered an experience that was nothing short of perfection. We will be sure to relay your kind message at our next team meeting! Thank you so much for being part of our family, and congratulations on your sweet new ride! :) - The Team at Mercedes-Benz of Austin

July 19, 2022

SERVICE VISIT

Brian is outstanding. He kept me informed and provided excellent customer service. Thank you, Brian. He kept me informed and provided excellent customer service. Thank you, Brian. More

by Dennis

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Brian Smith

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Jul 19, 2022 -

Mercedes-Benz of Austin responded

Dennis, we aim to provide this level of excellence 100% of the time! Thank you so much for taking a moment to show some positivity on here for Brian. He is a true asset to our team, and we will be sure to relay your kind words to him! The next time you are in need of assistance, we hope we'll be your go-to! Thanks again, and have a great day. :) - The Team at Mercedes-Benz of Austin

July 14, 2022

SERVICE VISIT

Service was excellent! Dan kept me informed of the service status and the car wash team did a fantastic job. Thank you MB of Austin. Dan kept me informed of the service status and the car wash team did a fantastic job. Thank you MB of Austin. More

by klif01

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dan Truong

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Jul 15, 2022 -

Mercedes-Benz of Austin responded

Klif01, reviews like this never fail to make us smile! Thank you so much for taking a few moments to leave this kindhearted message for Dan and the rest of the crew. Feedback like this is the ultimate compliment and we will be sure to share yours at our next team meeting. If there is anything you need assistance with in the future, please do not hesitate to give us a call. Thanks again, and have a great weekend! :) - The Team at Mercedes-Benz of Austin

July 13, 2022

SERVICE VISIT

Eddie was helpful, kind, informative and kept me up to date on the status of my vehicle. date on the status of my vehicle. More

by sabineliebmann

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Eddie Aguilar

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Jul 13, 2022 -

Mercedes-Benz of Austin responded

Sabine, thank you for sharing these thoughtful words for Eddie! Our team works extremely hard to deliver stellar experiences just like this, so we'll be sure to give him a shout-out for doing such a great job. We can't wait to see you again in the future! Have a great day. :) - The Team at Mercedes-Benz of Austin

July 13, 2022

SERVICE VISIT

Dan was just excellent. He made the process effortless and we felt like we were well taken care of He made the process effortless and we felt like we were well taken care of More

by Aditi

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dan Truong, Dan Truong

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Jul 13, 2022 -

Mercedes-Benz of Austin responded

Aditi, words cannot express how thankful we are to see this review for Dan! He is top-notch, and it makes us very proud to see that he delivered an experience worth bragging about. If we can be of help with anything in the future, we hope you will give us a call! Thank you and have a great day. :) - The Team at Mercedes-Benz of Austin

Mercedes-Benz of Austin

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