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Mercedes-Benz of Austin
Austin, TX
1,332 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,332 reviews
June 27, 2017
Great salesman made the process enjoyable Heath Bracken was a phenomenal sales person that we were lucky to randomly get as our sale representative. I'd ask for him if you are looking for a Me Heath Bracken was a phenomenal sales person that we were lucky to randomly get as our sale representative. I'd ask for him if you are looking for a Mercedes. Why did we like him so much? He knew the vehicles, but when we had a couple questions he wasn't sure of he researched the answer and provided it to us either right then and there or with a follow up text or call the next day even. He didn't use any pressure sales tactics. He followed through on every promise he made us and provided a just right level of contact while we waited on our demo car to be made ready for us. More
by HappySLowner
Employees Worked With
Heath Bracken
June 26, 2017
excellent My experience with Rob Burge is great. Staff is always very helpful, staff is knowledgeable. I would definitely recommend this dealership to others. My experience with Rob Burge is great. Staff is always very helpful, staff is knowledgeable. I would definitely recommend this dealership to others. Thank you More
by strefling
Employees Worked With
Rob Burge
June 26, 2017
Service Great and quick service! Annie is awesome! I waited for my car and it didn't take long at all. I would recommend Mercedes on Airport! Great and quick service! Annie is awesome! I waited for my car and it didn't take long at all. I would recommend Mercedes on Airport! More
by Cynthia Grimm
Employees Worked With
Annie Daniel
June 26, 2017
Recall on our 2017 SLC 300 We live out of town so it is so helpful that this store from sales to service is very accommodating. Wade Wells has been our service rep for probably We live out of town so it is so helpful that this store from sales to service is very accommodating. Wade Wells has been our service rep for probably 25 years. More
by maxwell, george4700
Employees Worked With
Wade Wells
June 24, 2017
Brian Smith has excellent customer service We were from out of town and were treated as if we bought car from Austin,Tx. As far as service dept is concerned, we highly recommend We were from out of town and were treated as if we bought car from Austin,Tx. As far as service dept is concerned, we highly recommend More
by Lumarti
Employees Worked With
Brian. Smith
June 23, 2017
Very expedient-met my time frame Always had immediate attention. To detail. Sales and management in service always accommodate my time limits. I live out of town, so this quick attent Always had immediate attention. To detail. Sales and management in service always accommodate my time limits. I live out of town, so this quick attention keeps me coming back More
by Lee M
Employees Worked With
Jordan-service coord. &Steve-parts, Stacey Olmstead, Bobbie Pyka
June 22, 2017
Wade wells is a really outstanding service rep-- Wade Wells should be promoted and his managerial skills shared with the dealership. He knows my car, and genuinely cares about its quality without Wade Wells should be promoted and his managerial skills shared with the dealership. He knows my car, and genuinely cares about its quality without trying to "upsell"--I have enjoyed 4 e models and he has managed the service on every one.. BRYAN H--GIVE HIM A PROMOTION AND A RAISE More
by George shipley
Employees Worked With
Wade Wells
June 21, 2017
Absolutely outstanding! My experience with purchasing my newer car was smooth. It was an upgrade. I select my car, they compensated me well for my trade. The whole experience My experience with purchasing my newer car was smooth. It was an upgrade. I select my car, they compensated me well for my trade. The whole experience was sweet. Tony Shine made sure I was taken care of completely. Thank you Mr. Shine. I rate the whole experience 2👍👍's up and ?????'s More
by Suga
Employees Worked With
Tony Shine, Annie Daniel
June 21, 2017
Anni Weis was fantastic! Anni Weis explained the details of each car. She wasn't high pressure sales. She answered each question very clearly. She was so easy to work with and Anni Weis explained the details of each car. She wasn't high pressure sales. She answered each question very clearly. She was so easy to work with and very nice. She was referred to me by another happy customer of Anni's. More
by ML
Employees Worked With
Anni Weis
June 21, 2017
Excellent customer service and support Heath explained everything in detail and patiently addressed all my questions. He communicated with me on a regular and timely basis to keep me infor Heath explained everything in detail and patiently addressed all my questions. He communicated with me on a regular and timely basis to keep me informed regarding the specifics of my vehicle purchase. I highly recommend him and the dealership to anyone looking to purchase a Mercedes in Austin. More
by Bgs1mb
Employees Worked With
Heath Bracken
