Mercedes-Benz of Austin

Sales Awesome sales service and experience ,I lease a Mercedes every year and Rob been my sales person for 6 years now ,, I always recomend my friends and f Awesome sales service and experience ,I lease a Mercedes every year and Rob been my sales person for 6 years now ,, I always recomend my friends and family to visit with Rob . More

Good visit Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked o Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked out. More

Outstanding Customer Service Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer appreciation day. More

my new car My experience at the dealership was good. The staff is very friendly & helpful. All of my questions and concerns were addressed. They take the time t My experience at the dealership was good. The staff is very friendly & helpful. All of my questions and concerns were addressed. They take the time to make sure you've had a pleasurable experience. Highly recommend. More

Great service with friendly, helpful people!! We were travelling back to Illinois with a used Mercedes we purchased from another dealership and were treated like VIP customers. The people in the We were travelling back to Illinois with a used Mercedes we purchased from another dealership and were treated like VIP customers. The people in the Service Dept. were very helpful and worked to ensure our car was repaired as quickly as possible and kept us informed on the status of the repair. I would definitely use Merceds-Benz of Austin if I lived in the Austin area. Special Thanks to Annie Daniel and Bobbie Pyka for being so helpful!! More

No comment I was greeted when I pulled up and although I was a little late for the appointment and bringing the loaner car back, Minh and the rest of the staff t I was greeted when I pulled up and although I was a little late for the appointment and bringing the loaner car back, Minh and the rest of the staff treated with respect and remained very courteous. I only prefer this dearlership and drive 1 hour away to receive service. More

First service This was the first 10,000 mile service on our new car. Brian was excellent. Car was finished before time promised. Waiting room was clean and cinnamon This was the first 10,000 mile service on our new car. Brian was excellent. Car was finished before time promised. Waiting room was clean and cinnamon roll while waiting made it even better. More

A service for my 2013 E350 I enjoyed meeting Shawn Grant. Everyone was kind and helpful from drive-in to drive-out. It is obvious your team is committed to serving the custom I enjoyed meeting Shawn Grant. Everyone was kind and helpful from drive-in to drive-out. It is obvious your team is committed to serving the customers needs. Thank you. More

Welcoming and Professional!!! Over all my husband and i were impressed by the entire staff from beginning to end. We were greeted by a nice guy in the very beggining that les us to Over all my husband and i were impressed by the entire staff from beginning to end. We were greeted by a nice guy in the very beggining that les us to Anna! Anna was professional and patient with my needs. She is a very detailed and just took her time. Being in sales myself you have to earn someone trust to make sure the process feels refined and not rushed. To Anna and her team thank you for making me a happy owner of my dream car. And thank you for taking care of people the right way! More

Great experience Ray continued to work with me until I finally decided what model I wanted !!! He was always courteous and positive !!! I would certainly tell friends Ray continued to work with me until I finally decided what model I wanted !!! He was always courteous and positive !!! I would certainly tell friends to ask for Ray . More