Mercedes-Benz of Austin

Great customer service for repairing my vehicle. Not cheap. But great customer service. Shawn made sure they weren't guessing at what needed to be done with my car. for repairing my vehicle. Not cheap. But great customer service. Shawn made sure they weren't guessing at what needed to be done with my car. More

Service Experience very professional and I was kept up to date as to status of my vehicle. Charming lady, efficient as usual. Great experience with no exception, very professional and I was kept up to date as to status of my vehicle. Charming lady, efficient as usual. Great experience with no exception, More

Fabulous service I really appreciated how Wade kept me in the loop on the repairs to my car. And, I am so glad I asked about having my car detailed. (My kids are a das I really appreciated how Wade kept me in the loop on the repairs to my car. And, I am so glad I asked about having my car detailed. (My kids are a dash hard on my interior.) I feel like I left the dealership in a new car. Thanks Wade! More

Exceptional Customer Experience--thank YOU! Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All items were addressed and everyone was very professional, knowledgeable and efficient! Excellent team work and customer satisfaction. Thank you! More

Great ervice Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! More

pleasant buying experience with Riva the Diva We got the price we felt comfortable with and Riva kept in contact with us while we were browsing other vehicles. Hope Riva is there when we buy our n We got the price we felt comfortable with and Riva kept in contact with us while we were browsing other vehicles. Hope Riva is there when we buy our next vehicle. More

My 1st Mercedes I wanted a sort of new car... so i wouldn't have to take the year one depreciation. I bought a 1st title loaner car. I wanted a sort of new car... so i wouldn't have to take the year one depreciation. I bought a 1st title loaner car. More

Great experience Stacey is the best!!! She was a pleasure to work with! Told her what I was looking for and she got exactly what I wanted. Will definitely buy from her Stacey is the best!!! She was a pleasure to work with! Told her what I was looking for and she got exactly what I wanted. Will definitely buy from her in the future! More

Enjoyable "Art" was a pleasure working with during this transaction. He was very assertive, knowledgable. He gave great customer service. I would like to have s "Art" was a pleasure working with during this transaction. He was very assertive, knowledgable. He gave great customer service. I would like to have seen a quicker financial /paper work side on the process, possibly through phone calls/emails. Overall Great experience. More

Excellent service The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied wi The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied with the work More