Mercedes-Benz of Austin

OUTSTANDING EXPERIENCE I have been purchasing vehicles and involved around the auto industry for almost 40 years. My experience with Stacey Olmstead, our sales rep, was the I have been purchasing vehicles and involved around the auto industry for almost 40 years. My experience with Stacey Olmstead, our sales rep, was the most professional and pleasant experience I have had purchasing a vehicle ever. The dealership is very attentive to customers needs and with quality personnel like Stacey they will retain my business for a long time. More

Helpful, Professional, Responsive My sales rep Rob Burge was very helpful throughout the buying experience - from my first test drive to facilitating the personalized build of my vehic My sales rep Rob Burge was very helpful throughout the buying experience - from my first test drive to facilitating the personalized build of my vehicle to taking delivery. He always responded promptly to any and all questions I had during the process, whether by email, over the phone, or via text, and he even took time to check in with me the following day after the sale was complete to make sure I was able to set up the Mercedes mobile app integration (I was). Overall a very positive experience. More

excellent repair but parts took a long time The repair was excellent. Loaner car worked properly. Parts had to come from Germany so it took longer than expected. Maybe it was that the loaner GLA The repair was excellent. Loaner car worked properly. Parts had to come from Germany so it took longer than expected. Maybe it was that the loaner GLA was so noisy but our R-class now seems to run smoother with less road noise. Good job, folks. More

maintenance I feel that this time things were done in a timely manner. I have had a lot of service reps since I have been with Mercedes Austin. Now that I have I feel that this time things were done in a timely manner. I have had a lot of service reps since I have been with Mercedes Austin. Now that I have Minh, everything seems to run so much smoothly. She kept me up to date via text. It was done the next day. She made the experience a 5 star experience. More

Great Sales Experience W.C. is an highly experienced sales associate, that went out of his way to make my experience pleasant and effortless. I look forward to working with W.C. is an highly experienced sales associate, that went out of his way to make my experience pleasant and effortless. I look forward to working with him again in the future. More

Flawless! From start to finish, my experience was flawless. Not one thing needs improvement!!!!! I have been associated with this dealership for over 38 years From start to finish, my experience was flawless. Not one thing needs improvement!!!!! I have been associated with this dealership for over 38 years and would not consider going anywhere else. More

The Best I could not ask for, nor expect better service--outstanding. Great coordination with sales (Stacey Olmstead) and service (Brian Smith, Wade Wells and I could not ask for, nor expect better service--outstanding. Great coordination with sales (Stacey Olmstead) and service (Brian Smith, Wade Wells and Nick Opinker). More

Re-Call Really good service, friendly people! I would recommend this place to any one. They made sure my car was up and running at it best. THANKS! Really good service, friendly people! I would recommend this place to any one. They made sure my car was up and running at it best. THANKS! More

Service and more Great service --- and Brianna is superb --- MB Austin is impressive. OK --- now let's start thinking about a margarita machine in the lobby. Have Great service --- and Brianna is superb --- MB Austin is impressive. OK --- now let's start thinking about a margarita machine in the lobby. Have Stacey spearhead this corporate initiative and I'll buy a loaded Maybach S600. Richard and Cindy More

Tires and other Annie was great! Although I did not have an appointment she got me in and got it done without a long delay. She is very friendly and like able and sur Annie was great! Although I did not have an appointment she got me in and got it done without a long delay. She is very friendly and like able and surprisingly knowledgeable. More