Mercedes-Benz of Austin

Prompt service - courteous advisors. Overall a great experience in exceptional customer service. Thanks all!. Sam Overall a great experience in exceptional customer service. Thanks all!. Sam More

The physical location of dealership was difficult to locate and get to. CJ service rep was thoughtful, knowledgeable and thorough in his explanation of needed services. locate and get to. CJ service rep was thoughtful, knowledgeable and thorough in his explanation of needed services. More

I want to especially give huge credit to Wade Wells who is so completely thorough and professional at every turn. He is remarkable. is so completely thorough and professional at every turn. He is remarkable. More

Excellent service and great customer satisfaction in the vehicle inspection and was done in a timely manner vehicle inspection and was done in a timely manner More

Very efficient - especially good communication from Kleber Romani regarding when I should expect car to be ready. Kleber Romani regarding when I should expect car to be ready. More

It was a pleasure to meet two wonderful people with excellent communication and interpersonal skills at Austin Texas, Mercedes -Ben Car Dealership. Mr. Jerry Carpenter and Mr. Daniel Azel were both g excellent communication and interpersonal skills at Austin Texas, Mercedes -Ben Car Dealership. Mr. Jerry Carpenter and Mr. Daniel Azel were both great help with providing honest information on a vehicle that my husband and I were there to purchase. Due to the warm welcoming services that we received my husband and I are willing to travel to your location to purchase our next vehicle. Thanks' again for your warm interpersonal welcoming and caring customer service. Leasure and Wayne Ness More

Everything was Excellent, from sales to financing, to technical assistance in regard to showing me all about my GLA!! technical assistance in regard to showing me all about my GLA!! More

Mercedes service is top shelf. I arrive for my appointment and I’m usually in my loaner car within five minutes. Eddie Aguilar takes excellent care of me and communicates before, d I arrive for my appointment and I’m usually in my loaner car within five minutes. Eddie Aguilar takes excellent care of me and communicates before, during and after the service. I have never had anything but great service here. More

The repairs on my E-550 took a bit longer than expected. There were extenuating circumstances. Overall, with the complimentary loaner car as an interim vehicle, things worked out okay. Brian kept me info There were extenuating circumstances. Overall, with the complimentary loaner car as an interim vehicle, things worked out okay. Brian kept me informed throughout the process. Tom Ross More

My experience with Mercedes Benz of Austin was very positive. The service was performed within the estimated time frame and we were supplied with a loaner for the duration. I would recommend Mercedes o positive. The service was performed within the estimated time frame and we were supplied with a loaner for the duration. I would recommend Mercedes of Austin. More