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Mercedes-Benz of Austin

Austin, TX

4.6
1,328 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,328 reviews

April 21, 2025

I recently purchased a Mercedes-Benz from Mike Bartz and R.K. Johnston. I couldn’t be happier with the entire experience. From the moment I walked in, Mike made me feel welcomed and completely taken care o More

by debbieprust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RK Johnston, Mike Bartz
Apr 21, 2025 -

Mercedes-Benz of Austin responded

Debbie, what an incredible review—thank you so much for taking the time to share your experience! We’re thrilled to hear that Mike and R.K. made your Mercedes-Benz purchase so enjoyable and stress-free. We hope you're loving your E 350W, and we’re here anytime you need us down the road! :) – The Team at Mercedes-Benz of Austin

April 17, 2025

I had a great experience when I purchased my GLE 450 almost three years ago. Eddie explained everything clearly. He did not try to slip in any last-minute "up charges." He was kind, courteous, and p More

by trumplerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Apr 18, 2025 -

Mercedes-Benz of Austin responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Eddie was able to provide you with such a smooth and transparent car-buying experience. We greatly appreciate your kind words and are so happy to have you as a client. Thanks again, and we look forward to serving you in the future! :) - The Team at Mercedes-Benz of Austin

April 07, 2025

Dealers Jax is very quick and kind, so I'm going to meet Jax again next time. More

by Junghyu Lee
Recommend Dealer
Yes
Employees Worked With
Jax Clary
Apr 10, 2025 -

Mercedes-Benz of Austin responded

Junghyu, thank you for the positive feedback! We're so glad to hear that Jax provided you with quick and kind service. We look forward to welcoming you back next time! :) - The Team at Mercedes-Benz of Austin

March 31, 2025

Great service! Kevin G. explained everything that would be happening, including the price and timeline. Beautiful waiting area with many amenities! More

by a_mavropoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gutierrez
Apr 10, 2025 -

Mercedes-Benz of Austin responded

Thank you for your kind words! We're thrilled to hear that Kevin provided you with clear communication and that you enjoyed our waiting area. We always strive to make your experience as comfortable as possible! :) - The Team at Mercedes-Benz of Austin

February 05, 2025

Had a stressful experience with Mercedes Benz Austin. First let me say everyone was so friendly when speaking to them on the phone I started talking to one of the sales managers about a GLE350 they h More

by kenny.landi
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Johnathan Parker, RK Johnston, Jed Schmidt
Feb 10, 2025 -

Mercedes-Benz of Austin responded

Kenny, thank you for sharing your concerns with us. Customer feedback is invaluable to us, as it allows us the opportunity to continue growing and improving. I appreciate you taking the time to speak with me about your experience and am glad we could come to a better understanding of one another. Should you need any assistance in the future, please do not hesitate to contact me directly. Thank you again and have a great day. - Johnathan Paker, General Sales Manager

December 31, 2024

I bought used Lexus RX350 at Mercedes-Benz of Austin. Mike Barts was very polite person to communicate and trust. The Mercedes-Benz of Austin was honestly to me. More

by UsedRX350
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bartz
Jan 02, 2025 -

Mercedes-Benz of Austin responded

Thank you for selecting us to assist with your vehicle purchasing needs! We greatly appreciate you selecting us to assist with your vehicle purchasing needs. Congratulations and happy cruising! :) - The Team at Mercedes-Benz of Austin

December 31, 2024

Great job by the dealership and my sales person from the time we enter to when we left. More

by jayhype33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Susnar
Jan 02, 2025 -

Mercedes-Benz of Austin responded

Thank you for the compliments! We appreciate the support and look forward to welcoming you back again next time. :) - The Team at Mercedes-Benz of Austin

December 29, 2024

Excellent experience throughout! Ever since my first phone call, I was directed to sales manager, Jaden. He entrusted me to sales advisor Jordon, who is very courteous and we quickly More

by EdAleman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Price, Jordon Davis, Caleb Alwin
Dec 30, 2024 -

Mercedes-Benz of Austin responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with Jaden, Jordon, and Caleb. It’s great to know that we were able to make the process smooth and enjoyable for you. We will work to ensure the final stage of delivery is just as seamless, and we look forward to serving you again in the future. Thanks for choosing us! :) - The Team at Mercedes-Benz of Austin

December 28, 2024

Very polite, efficient care. Was kept updated and given clear explanations for all the services provided. More

by jbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Newton
Dec 30, 2024 -

Mercedes-Benz of Austin responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team. Keeping you informed and providing clear explanations is always a priority for us. We appreciate your feedback and look forward to assisting you again soon! :) - The Team at Mercedes-Benz of Austin

December 10, 2024

I have serviced my car for several yrs at MB, Airport Blvd and they have always done a great job on my car which is 12 yrs old. George Montoya has been my service contact and has always been very courteo More

by Urokid2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Montoya, Brian Smith
Dec 12, 2024 -

Mercedes-Benz of Austin responded

Thank you for selecting us time and time again! It is always a joy seeing familiar faces like yours. We appreciate your continued support and look forward to serving you again next time! :) - The Team at Mercedes-Benz of Austin

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