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Mercedes-Benz of Augusta

Augusta, GA

4.7
732 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 732 reviews

December 16, 2025

Sevice is great,No words Best of the Best#PLP. .Thank You For The SVICE More

by Landera71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 19, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2025

Mercedes-Benz of Augusta always treats me right. Ryan is my service rep, and I absolutely love his 5-star service. He is always smiling, professional, and welcoming. Thank you for consistently provi More

by Sofiakhoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 19, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ryan here at Mercedes-Benz of Augusta! We do hope we can be of assistance in the future. Take care!

December 09, 2025

Augusta’s MB has remarkably improved thanks to a new GM’s Leadership and a great Team behind him. Ryan, our sales rep. handled our purchase yesterday and from start to finish we were in the best of hands More

by Kellerduane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 11, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

I am always treated professionally and given information on the progress of my vehicle. Today was no different. Corey was exceptional in his service. Thank you for taking care of my vehicle. More

by richerica1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 10, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2025

Another excellent job. Great customer service as well. Thank you for another excellent job. Our car is perfect. More

by kimbost65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Dec 10, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2025

I really appreciated Zach's professionalism! He's a first class service advisor! Mercedes of Augusta is my new preferred dealership. More

by graybuffy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 07, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

The service staff is top-notch. I feel heard and validated no matter the service concerns that I have, They are thorough, professional, and friendly. They provide updates on the pr More

by Cynthia Tanksley
Recommend Dealer
Yes
Employees Worked With
Zack Merritt
Dec 07, 2025 -

Mercedes-Benz of Augusta responded

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

Unhappy with manufacturing of the coolant hose and line. Really considering getting rid of my car because of the information I received and the possibility of the same thing happening again because of the l More

by Ddub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jan 08, 2026 -

Mercedes-Benz of Augusta responded

Hi there, we are so sorry to hear about your experience with the coolant hose and line. Safety is our top priority and we take this matter seriously. We recommend reaching out to our service team to discuss this matter further. Thank you for bringing this to our attention. Mercedes-Benz of Augusta - (706) 396-3500

December 03, 2025

Zack, in the service department is always polite and efficient about taking care of car. More

by Tbstitches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Tyrone Price
Dec 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2025

The service render was excellent from checking in until I left everything was good and convenient! More

by boochieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan, Daniel
Nov 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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