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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
853 Reviews

853 Reviews of Mercedes-Benz of Atlantic City - Service Center

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January 27, 2019

Problem with Transmission Car not fixed and was dirty.Transmission not in P Risk of Vehicle Rolling Away .service Manager is very nasty worker who don't care More

by Eli Bella10651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Lachia , Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers
Jan 27, 2019 -

Mercedes-Benz of Atlantic City responded

Hello Eli I am sorry you had a negative experience with MB of Atlantic City. My name is Colin Mattis. I am the Client Advocacy Manager for Park Avenue Motor Cars, the parent company of MBAC. I would like to learn more about what took place in order to identify where our processes failed. I would also like to see if we can make amends for that failure. Would you consider a phone call?

January 26, 2019

Clean and comfortable Good excellent worth every cent and dollar I will recommend anybody interested in purchasing a Mercedes Benz to go to Atlantic City Mercedes Benz for More

by ERICBROWN08302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 25, 2019

Great!!!! Everything was great from start to finish. Too bad I have to go 3 hours away to get great service. Thanks to Mercedes in New Jersey!! For showing me More

by UMISHAHI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
January 17, 2019

General Service Kevin in the service department is the best,, most knowledgeable service writer there! Always courteous, and explains why and what needs to be taken c More

by ROCKVAN@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
January 15, 2019

check-up Great service, fast, friendly. First car brought at Mercedes Benz in Atlantic City, was not happy with Cherry Hill (which is much closer) would buy an More

by BJOHNSON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell (helped with the radio), Mark Bauers
January 15, 2019

service center diagnosed the problem and corrected it. the car was in for recall. the service center took care of the problem. They also corrected a computer problem. While they worked on the car they gave More

by JRFRFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
January 13, 2019

Service Experience Fast, efficient, friendly service. Previously a Cherry Hill customer, AC is much more convenient . Better service. Looking forward to doing business More

by RWNEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
January 12, 2019

Not up to Mercedes standard The dealer noted car to have been washed and vacuumed , but it was not Service adviser apologized for it but did not offer co wash and vacuum the veh More

by ERA996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rossi
January 11, 2019

Exceeds Expectations Mercedes Benz of Atlantic City has always exceeded all of my expectations. Friendly personalized friendly service. Couldn't be any better in my opini More

by MRALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis, Tina Lachina, Mark Bauers, Marco Michetti
January 11, 2019

Excellent!!! Great service friendly staff!!! Always concerned with vehicles needs making service recommendations. Loaner car never a problem always ready to go. More

by Andrew A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
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