Mercedes-Benz of Atlantic City - Service Center

2nd visit The mechanics are horrible! They leave your car a mess and don’t replace items correctly. They broke my sun roof the first time and then didn’t put The mechanics are horrible! They leave your car a mess and don’t replace items correctly. They broke my sun roof the first time and then didn’t put My seat back together on the second visit. The counter people and sales personnel are awesome...not the mechanics. More

Responsive and professional Service Center personnel were responsive, courteous and professional. Vehicle was in for airbag recall. Loaner car was made available and work was com Service Center personnel were responsive, courteous and professional. Vehicle was in for airbag recall. Loaner car was made available and work was completed in less than one day. Complete inspection done with documented results and no pressure for additional service. More

Roadside service They priovided a loaner roadside, when my car tire was torn, and took my car to dealership, very valuable service. I am a doctor and needed a service They priovided a loaner roadside, when my car tire was torn, and took my car to dealership, very valuable service. I am a doctor and needed a service right away because I was on call . It took 1.5 hours for them to get there with few phone calls but they got there! More

Great Service The service representative always keeps you informed about the service of your car. Very attentive and professional. Great job! Always courteous and i The service representative always keeps you informed about the service of your car. Very attentive and professional. Great job! Always courteous and insures that you receive a loaner if needed. More

Service Talking about this service!! It was only about getting blind spot assist is inoperative!!! It was just needed software upgrade!! I had loaner setup an Talking about this service!! It was only about getting blind spot assist is inoperative!!! It was just needed software upgrade!! I had loaner setup and everything was work out very well!! More

Accomplished what my other dealer could not. Repaired the problem at once. I will continue to be a client of M-B of Atlantic City Repaired the problem at once. I will continue to be a client of M-B of Atlantic City More

Nicely done! Check in was efficient, service writer was clear about the work to be done and what was and was not covered by warranty. Work was completed in the amo Check in was efficient, service writer was clear about the work to be done and what was and was not covered by warranty. Work was completed in the amount of time estimated and cost was within the range estimated. All told, I was very happy with the service appointment More

10,000 mile service Great overall experience however the guy at the podium outside had no personality! I waited for my car and it didn’t take long at all. I love my car Great overall experience however the guy at the podium outside had no personality! I waited for my car and it didn’t take long at all. I love my car ! More

Tire problems Showed up late on a Saturday and Kevin was great. Needed two new tires and he was able to go through the prior paperwork at another dealer to make su Showed up late on a Saturday and Kevin was great. Needed two new tires and he was able to go through the prior paperwork at another dealer to make sure I was under warranty. Great experience. More

Damon Lewis is the BEST service representative at Mercedes. I have used Mercedes-Benz of AC since 2000. Some service reps are good...some not as good. Damon is the best rep. I have had since I began. Great foll I have used Mercedes-Benz of AC since 2000. Some service reps are good...some not as good. Damon is the best rep. I have had since I began. Great follow up...reliable and very professional. More