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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
901 Reviews

901 Reviews of Mercedes-Benz of Atlantic City - Service Center

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March 04, 2021

Always a pleasure working with the service department. They know my cars as well as I do. The charges for a luxury car are reasonable. More

by CHUCK HERBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for your confidence in the Mercedes-Benz of Atlantic City service team! We are glad to have you as a customer, Chuck. See you next time!

March 03, 2021

It’s all because of my dealer Jonathan Batt . I’ve been dealing with him for over a decade. He’s so helpful . Never gets tired of answering my concerns and I’ve had many. He’s calming and considerate. More

by MSLULU21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Mar 03, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your loyal business with Jonathan at Mercedes-Benz of Atlantic City! We'll pass along your kind comments to him!

March 03, 2021

Mark in service was phenomenal. Our car was cared for in a prompt, professional manner and I will not hesitate to return for our next service! More

by SCLASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 03, 2021 -

Mercedes-Benz of Atlantic City responded

We're glad to hear Mark could take care of you! Thanks for choosing Mercedes-Benz of Atlantic City for your service needs! See you next time!

March 01, 2021

Excellent service, from the time I pulled In To the time I pulled out! Courteous! Clean! Tina had a rental all ready to go when I got there! Tina is the best! More

by WGERBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 01, 2021 -

Mercedes-Benz of Atlantic City responded

It was our pleasure to take care of you! Thank you for this great feedback on Tina and the Mercedes-Benz of Atlantic City team. See you next time!

February 26, 2021

The minute I walked in to Mercedes of Atlantic City my service was outstanding. Everyone was super kind and caring really they cared about our needs. More

by TPHIL1958@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 01, 2021 -

Mercedes-Benz of Atlantic City responded

Your review has made our day! We're so pleased to hear how our team stepped up and worked hard to give you a five-star experience during your visit to Mercedes-Benz of Atlantic City! Thank you for leaving us your feedback, and don't hesitate to let us know if you need anything else in the future!

February 23, 2021

Excellent service! I look forward to next service. The work is done with the greatest quality and all staff is very friendly. I can count on them for any problems More

by BESATUTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for this great feedback! We look forward to your next visit to Mercedes-Benz of Atlantic City!

February 20, 2021

Wonderful service!! I have been going to this dealership, where I purchased my car, ever since ! Great experience, professional, friendly, and great follow through. Tina was my service adviser More

by HUGLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 22, 2021 -

Mercedes-Benz of Atlantic City responded

We can't thank you enough for your kind review! Tina and our team love it when you come in for a visit and appreciate your kind words! See you next time at Mercedes-Benz of Atlantic City!

February 19, 2021

It took months to repair a broken bumper. Awful communication that required me to reach out several times to even obtain the status of my repairs. Several promises that the car would be ready by th More

by ARASH.MICAILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
February 16, 2021

Gabe Romano was a pleasure to work with. We were in and out from test drive to financing. Excellent customer service, definately worth the drive, as Cherry Hill is much closer to us More

by MELISSA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano , Dawn Obrien
Feb 17, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for making the trip to us at Mercedes-Benz of Atlantic City! We're so glad Gabe and our team could make it worthwhile! Enjoy your new ride!

February 14, 2021

I have been in for service 3 times in past month and service visits were 2 weeks long. I feel the service manager does what he can based on what he has available to him however communications are usual More

by SLCDEVLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Feb 15, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

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