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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.5
741 Reviews

741 Reviews of Mercedes-Benz of Atlantic City - Service Center

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November 22, 2019

Always Top Notch Mercedes Benz of AC has excellent service. Always friendly and accommodating. I usually deal with Tina who has taken the time to really get to know me More

by AntFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kull, Tina
November 20, 2019

Battery I Had the accessory battery replaced. Main battery was checked and fine, so no need to replace main battery. It was nice to not be upsold More

by AMLORD1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
November 16, 2019

Can not get a response Was in on October 11th with a problem with my car that was purchased as trade in from dealership. Since my car is an infinity the parts for a new hoo More

by Deja
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Damon and Tina
Nov 29, 2019 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for the time to submit your feedback. We strive for the best possible customer experience but can miss the mark at times. It's your feedback that helps us improve. It's my understanding our service manager personally reached out to you and there is now a scheduled appointment for next week to have the repair performed. If this is not the case, please reach out to me at feedback@yourmercedes.com. Or personally at ahamilton@yourmercedes.com. Thank you so much for your business and talking again for taking the time. Sincerely, Amy Hamilton

November 14, 2019

Excwllent experience! Everything went exactly as expected - Timing, work, cost and general level of service. The experience was absolutely the way it should be. Very well More

by BYRNESFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
November 09, 2019

GREAT SERVICE Damon is always very helpful and makes everything very easy. From scheduling the service appointment, to getting a loaner, to having the car ready in More

by EHAENNAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAMON LEWIS
November 08, 2019

Outstanding I have purchased Mercedes here for over 30 years and always receive outstanding service. By returning for more than 30 years that say's it all. More

by INTERSTATEPUBADJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
November 05, 2019

difficult repair I were very happy with the work done on my 350 blue tech. After going to 2 other dealers with no idea what the problem was AC Mercedes found the prob More

by DOREENLACATENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no sure
November 01, 2019

Excellent detail work I bought a previously owned C300. The previous owner had his initials painted in a break on the pin stripe, The dealer 'erased' the old initials, bu More

by FrogLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
October 31, 2019

easy and good fast, friendly service and job done right the first time. good communications the entire time car was with them. look forward to continue to do busine More

by Stevequadrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo
October 30, 2019

2014 GL450 Repair AC Mercedes service dept was exceptionally interested is customer satisfaction. Great attention to detail. Had no appt. but they kept their tech rep More

by TOMANDPRISCILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
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