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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
851 Reviews

851 Reviews of Mercedes-Benz of Atlantic City - Service Center

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September 15, 2021

Great & courteous service- a pleasure to do business with- I I would highly recommend this dealership to anyone! More

by ELSCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Sep 16, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy to hear this! Thank you for the great review of Mercedes-Benz of Atlantic City. We look forward to your next visit with us!

September 08, 2021

Both Mark and Marc are the top of the totem pole as far as I am concerned. I had a problem at the dealership from which I purchased this vehicle and for a month they accomplished NOTHING to fix my problem. More

by Rower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 09, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share this feedback. We're so glad that Mark & Marc were able to get your issue taken care of and we'll be sure to let them know how much you appreciate their service. Thanks again and please don't hesitate to reach out if there's anything else we can do for you!

September 07, 2021

Unsatisfactory service. No ones ever contacted me back. My headlights are foggy and I was told they aren’t I have pictures and videos to prove it. As well as my windows trim is disgusting. More

by OMT08270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
September 07, 2021

I like the cleanliness of the dealership. Please keep Kevin Rossi as a service manager, he explains throughly and I don’t feel rushed. As a female who doesn’t know much about cars that is comforting. More

by JOYANIT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Sep 08, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the positive feedback! Kevin is a fantastic asset to our team and always takes such great care of his customers. We appreciate your business and look forward to your next visit with us here at Mercedes-Benz of Atlantic City!

September 04, 2021

right front window was not closing properly. we were told it was the window tint. Have the shop that tinted the windows fix it. Really?? More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
September 02, 2021

I didn't have Mark for a service tech it was Damon Lewis. I'm so glad he is back in service. I know he was in parts for some time. Damon is very knowledgeable & helpful. I also would like to say "Bill" w More

by SUENITSHE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill is in the area where we park our car before we go inside, very good. And Damon also very good. Mark was not involved.
Sep 02, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for these kind words - we'll be sure to share them with Damon, Bill and the rest of the team here at Mercedes-Benz of Atlantic City. We appreciate your business and look forward to your next visit with us!

September 01, 2021

Had a battery light come on, brought my car in they replaced the battery and washed and vacumed out my car. Great service. Thank you More

by SRUSS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 01, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy the Mercedes-Benz of Atlantic City team could take care of these concerns! Thank you for leaving us your five-star review! We'll see you at your next appointment!

September 01, 2021

Very nice to have my MB serviced.Easy to get Very nice to have my MB serviced. Easy to get appointment. Friendly and courteous staff. Work completed as I requested. Work completed on time. I More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina; Alex Silvestri
Sep 02, 2021 -

Mercedes-Benz of Atlantic City responded

This feedback means more to our team than you know! Thank you for the five-star review! We'll see you next time at Mercedes-Benz of Atlantic City!

August 28, 2021

Tina in service is EXCELLENT!!!! Tina is the only person I have dealt with and she oversees everything, absolutely great at her job. Thank you More

by BETHRAY519
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Aug 31, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for this wonderful feedback - Tina will be so happy to hear it! We appreciate you trusting the Mercedes-Benz of Atlantic City team with your vehicle's service needs and we hope to see you again next time!

August 25, 2021

Atlantic City Mercedes Benz is best in every way! Quick call backs and great customer service. Everyone treats you like family. Would highly recommend this dealership.! More

by KARENTINI805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano, Dawn Obrien
Aug 26, 2021 -

Mercedes-Benz of Atlantic City responded

Wow, thank you so much for this fantastic review! We're truly grateful for your support and look forward to your next visit with us here at Mercedes-Benz of Atlantic City!

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