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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.6
832 Reviews

832 Reviews of Mercedes-Benz of Atlantic City - Service Center

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December 21, 2024

The service level is high even for MB. The car was presented with aplomb, Thanks More

by IANMAC98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

First class service, your employees going above and beyond. It's not just a job. From the time i drive in to the time i drive out. More

by MHMARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dunnigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Fasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Petrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

First time here, we moved from Sussex County NJ, we was very pleased with friendliness, and honesty about how a few items noted can be fixed another time. Tom More

by tomp63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very polite, informative and helpful. She made sure you were kept informed. Made sure you were comfortable during wait time. More

by FRAN4ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Van Newenhizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Clear communications and attention to detail with service. I was happy with sugggestions for future service and how those potential needs were conveyed to me More

by BRIANMASCUCH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dunnigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

A routine oil change and oil filter change was completed expeditiously. Mr. Kelvin Do is highly commended for his excellent Service Advisor dutis. More

by MODE55AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

They sold me a lemon and would not take any responsibility for the problems with the car. More

by BBS327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

Please contact our service manager Mark Bauers or anyone of our managers to address your concerns/experience at your earliest convenience, thank you.

Dec 09, 2024 -

BBS327 responded

Please contact me.

December 09, 2024

Excellent service. Good price. I will be back to service my Mercedes. Thanks again. Martin Arias. More

by MARTIN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dunnigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Fasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

disappointed in the service department , took 3 appt. to get the work done. for a high end car you expect better service. when I debating on purchasing from this dealer or another I was told by manag More

by bebad59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle Mejias, Darnell Greenidge
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

We apologize for not meeting your expectations. Please call the service manager Mark Bauers to discuss and rectify this matter.

December 02, 2024

Dana Lynn De Mone I am extremely UNHAPPY with the SERVICE and also the CONDITION my car was returned to me. I PERSONALLY TAKE CARE OF MY CAR THE INSIDE AND THE OUTSIDE HAD GREASE HAND PRINTS ALL OVER More

by Dana Lynn DeMone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelvin Do
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

Please contact the Service Manager Mark Bauers to discuss and rectify this matter at your earliest convenience, thank you.

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