Mercedes-Benz of Atlantic City

Provided prompt and courteous service for the problem that I encountered. Pleasure to deal with the service department that I encountered. Pleasure to deal with the service department More

A very very long wait for a battery change…. .then another hour for them to do a car wash! Hourly rates are way too steep. But otherwise all good. .then another hour for them to do a car wash! Hourly rates are way too steep. But otherwise all good. More

Kevin is always friendly & welcoming. He always does whatever he can to take good care of us. His follow up and honesty is always appreciated. He always does whatever he can to take good care of us. His follow up and honesty is always appreciated. More

Fantastic customer service as reasonable prices. I met a guy that came all the way down from New York state so that says something I met a guy that came all the way down from New York state so that says something More

I was initially very happy with the service department because they fit me right in and Kelvin was very friendly. The A/C was not working. They "fixed" it, only to have it break 3 days later. They fixe because they fit me right in and Kelvin was very friendly. The A/C was not working. They "fixed" it, only to have it break 3 days later. They fixed it again, only to have it break a few days later. On the third visit in 3 weeks I was told the A/C was working fine and they could not replicate the problem. I was informed they lied and never replicated the problem the first 2 times. So they wasted my time over and over again. They finally, after hours of driving the car around with them, admitted there was a problem but they didn't know what it was. They took another 2 days to diagnose it then informed me the car would need to be in the shop for weeks to repair it. I ended up having to take it to another dealership and start all over again. They were more competent and repaired the system in 4 working days. I did not appreciate how much of my time Atlantic City MB wasted and how obnoxious the service manager was trying to insist the system was working properly after they claimed to have fixed the same problem twice already. More

This is our 2nd Mercedes SUV we have purchased with Johnathon Batt as our sales representative, we appreciate his professionalism and commitment to excellence. He is an asset to the Atlantic City Merc Johnathon Batt as our sales representative, we appreciate his professionalism and commitment to excellence. He is an asset to the Atlantic City Mercedes dealership . We will refer our friends and family to him knowing they will be well taken care of for their car buying and service needs . More

Jonathan is terrific! He was recommended by friends. And now I too highly recommend him. I’ve driven Mercedes for 40+ years and he is knowledgeable, efficient, kind & cari He was recommended by friends. And now I too highly recommend him. I’ve driven Mercedes for 40+ years and he is knowledgeable, efficient, kind & caring. He made this purchase a breeze. I was on the fence whether to put wheel insurance on my 2022 GLA OR buy new. He explained the pros & cons so I could make a conscious decision. He was one of the BEST salesman I have had to date. Ask for him, you won’t be sorry! More

He kept me informed every step of the way as to what was going on with the vehicle going on with the vehicle More

Always a pleasure to see Kelvin, he’s always been respectful and knowledgeable he’s a great person for your team respectful and knowledgeable he’s a great person for your team More

Kevin created an environment of trust and genuine personalized service meeting me where I needed to be in respect to time, cost, and future service. Thank you! personalized service meeting me where I needed to be in respect to time, cost, and future service. Thank you! More