Back

Mercedes Benz of Athens - Service Center

Watkinsville, GA

not yet
rated
66 Reviews

66 Reviews of Mercedes Benz of Athens - Service Center

Sort by
July 25, 2020

5 Star Service! The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be wel More

by Ccws2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Fagrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis R. Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Pelham, John Jovaneli, Cierra McMillian
Jul 26, 2020 -

Mercedes Benz of Athens responded

We're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 22, 2020

Routine Service I have driven Mercedes Benz for the last three years and use only the Athens dealership for my purchases and service. Without exception I have always More

by wparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Braxton III
Jun 25, 2020 -

Mercedes Benz of Athens responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Athens to have earned it.

May 22, 2020

Exceptional Within the context of my experience as a consumer, there exist a select list of organizations that consistently build personal and professional rela More

by t_barrett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

As always I am very satisfied with the staff at Mercedes-Benz of Athens. Every time Sam has that same smile very polite I'm always looking for him when I come in More

by evelynvriddle57
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

My sale person made sure I had an perfect understanding of my service.. I highly recommend Mercedes Benz of Athens, Thanks for outstanding Service .th More

by maxeyn78@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Mercedes Benz of Athens responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Athens to have earned it.

March 05, 2020

Always great customer service! Dealership is very clean and top notch on all levels. The service department is always very nice and helpful! Great experience! More

by apw68123
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Athens!

February 14, 2020

Great dealership, super friendly, quick service! Took my CLS400 in and it was an amazing experience! Loaner car, home delivery, etc! Special THANK YOU to one of the best service advisors I have ever met More

by gnel1982
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Feb 16, 2020 -

Mercedes Benz of Athens responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 08, 2020

I went in because of the recall for the airbag. John went above and beyond to make sure that we are completely satisfied and replaced the shifter boot at no charge More

by dspulber
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Feb 10, 2020 -

Mercedes Benz of Athens responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 02, 2020

We were most impressed by the organization of the new dealership facility. This was truly a Luxury dealership. Our wait was normal and staff friendly. More

by Skuhnert
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Pournelle
Feb 04, 2020 -

Mercedes Benz of Athens responded

Hello there, thank you for sharing your positive experience! If you're ever in need of more help, please let us know. Take care.

Feb 08, 2020 -

Mercedes Benz of Athens responded

Thank you for your kind review!

February 01, 2020

Another exemplary experience As usual, Shane and his crew exceeded my expectations. Great work and got it back to me same day. I've never been happier with a car or a dealership More

by Old Retired Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Mercedes Benz of Athens responded

Hello, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

...
4
...