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Mercedes Benz of Athens - Service Center

Watkinsville, GA

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66 Reviews

66 Reviews of Mercedes Benz of Athens - Service Center

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January 25, 2021

It was a great experience Shane is so nice. He kept me in touch while my car was being serviced for a few days. The only issue I have is they don’t make mask mandatory. My husband has had lung cancer and now More

by kimlouc@gmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeters when you drive in. Great
Jan 26, 2021 -

Mercedes Benz of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 25, 2021

I've been dealing with Mercedes-Benz of Athen for years and they have always provided an excellent customer experience. Whether it be sales, or service, I feel that I am getting a good deal. I highly rec More

by GALBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 25, 2021

Always the best! They always pay great attention to detail. The loaner program works well as I live in Atlanta. They deliver a loaner and pick up the car for servicing. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes Benz of Athens responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2021

Sam and the staff have always treated me very good,they have worked with me on several occasions and I have always liked dealing with them More

by Craigdenomme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes Benz of Athens responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2021

I bought my vehicle from this dealer many years ago. It has been a joy to own. They have always serviced it for me and have given me excellent, friendly service every time. I would recommend this dealer w More

by pulliamn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Mercedes Benz of Athens responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Athens for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thanks again for the recommendation, and have an amazing day!

December 29, 2020

The dealership is very professional — appointments are on time, personnel are always friendly and helpful, a loaner car is available and if there are any additional issues - they call and discuss before doin More

by Barbaraa748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Mercedes Benz of Athens responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Athens! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2020

Great service from service department! Very satisfied with my service!!!had service done on my 2014 Mercedes CLS550 which I have enjoyed Thanks to Shane McCarty More

by woods61988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

I appreciate having the dealership pick up my vehicle for it's annual service and returning it the same day. It comes back clean and with the proper service completed. I especially enjoyed visiting with the More

by delgardner61
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Mercedes Benz of Athens responded

Hello! Thank you for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 17, 2020

I have had my car for five years and they have always gone beyond the call of duty to look after my car. I am thankful for them. More

by tylerak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Mercedes Benz of Athens responded

Tylerak, thank you for your kind words and this wonderful review! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

September 08, 2020

Everyone at this dealership very courteous and attentive as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehi More

by bettyjoeevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra McMillian
Sep 14, 2020 -

Mercedes Benz of Athens responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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