Mercedes Benz of Athens

Don"t Purchase a Certified Pre Owned Here Terrible customer services...the worst I have experienced in 50 years of purchasing cars. The phone calls never get returned from the GM managing part Terrible customer services...the worst I have experienced in 50 years of purchasing cars. The phone calls never get returned from the GM managing partner, Used car manager, and forget the salesman. A dishonest dealership that promises you something and 3 months later and 50 phone calls later, still nothing. DO NOT buy a car from this dealership via the express program. The cars are shipped and not checked out before they leave the dealership. The salesman has one story after the next but they never add up or are completely in left field. Management is not true to their word! Buyer be where!!!! More

A terrific place for Mercedes service. Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work on my car. Excellent Service+++!!! More

My dream car came through For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, Jam For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, James has from the start been thrutfull, on top of every question I asked, respectfully and patience with me (I am very demanding!). They told me the real deal on the car, and I verified with an outsider and the small cosmetics and service items where dealt with so proffesionally and in a cooperative spirit that I drove all the way back, despite there offer to pick the car up for free, to get the minor items fixed and service done. Yes it's an AS-IS deal but they made me so happy to help me to make the car Perfect. AlWAYS buy a used From MBZ and I recommend this Athens team as one of the best teams out there with James speerheading supported by Louis who like James really knows their stuff. Thanks guys, for my perfect dream car, my SL55AMG! More

Excellent service from everyone; great experience! This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience. Also enjoyed meeting Shaun Fagrell, John Ledford, and Shane McCarty. Thanks also to Johnathan Hammont for the nice welcome and the coffee! My wife and I felt well taken care of. It is good to know of the great support of the Athens dealership and the Mercedes Benz network all over the State. Thanks to everyone! More

Good experience Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my q Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my questions. Recommend them. More

Did what was asked Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale. Mercedes Benz met my credit union rate on financing. Traded in Audi A5 with 4 months left on lease. I do believe in two years when down sizing our Cadillac Escalade ESV Mercedes Benz will have us as a customer. More

great service This is my 4th purchase of a new Mercedes Benz from this dealership and I would not go any where else. I hope to be back for a new two or three more b This is my 4th purchase of a new Mercedes Benz from this dealership and I would not go any where else. I hope to be back for a new two or three more before I can't drive. I am already on my way to age 80 HA More

Excellent Overall excellent experience. I worked with Alex initially, but he was with another customer when I arrived. James stepped right in and took top notch Overall excellent experience. I worked with Alex initially, but he was with another customer when I arrived. James stepped right in and took top notch care of me!! They all treated me like family, not a customer!! This was my favorite/ best car buying experience EVER!' More

buying used benz had the exact car i wanted, got it that same day. it was great and alex was super nice. they were willing to work with my schedule and price range had the exact car i wanted, got it that same day. it was great and alex was super nice. they were willing to work with my schedule and price range More