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Mercedes Benz of Athens
Watkinsville, GA
212 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 212 reviews
July 25, 2020
5 Star Service! The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be wel The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be well taken care of. The attention I’m given when discussing my car issues and the feedback provided by the Service Advisor, I have no doubt my car will get the care required. More
by Ccws2014
Employees Worked With
Other Employees :
Kaitlyn Pelham, John Jovaneli, Cierra McMillian
Helpful July 21, 2020
Great experience My experience at the Mercedes-Benz of Athens dealership was great. Everyone there was helpful and friendly. My salesman was professional and informati My experience at the Mercedes-Benz of Athens dealership was great. Everyone there was helpful and friendly. My salesman was professional and informative. We were in and out in a very short period of time with no issues. More
by Lane Moncrief
Employees Worked With
Wesley Cooper
July 05, 2020
The service from Mercedes Benz of Athens was absolutely amazing! I have never experienced such professionalism and courtesy making a car purchase. Most importantly there was no showroom showdown, which was amazing! I have never experienced such professionalism and courtesy making a car purchase. Most importantly there was no showroom showdown, which was appreciated. More
by Captin Kaos
Employees Worked With
Other Employees :
John Jovaneli.
July 02, 2020
Great place from sales, finance department to service department. Even if you don’t have a Mercedes go by an experience customer service others haven’t learned with their service department. Recently pur department. Even if you don’t have a Mercedes go by an experience customer service others haven’t learned with their service department. Recently purchased a vehicle and had a no pressure sales experience (Thanks Alexandr Burkon) and the financing person (Curtis) offered items but did not pressure you to buy. The service department (John) scheduled my visit and completed my service of the Dupont protection as scheduled and was provided a courtesy vehicle while it was done. I was called promptly when service was completed and picked up my vehicle. I will be taking my other vehicles here in the future. Upfront pricing, exceptional service and friendly staff. More
by Danielcampbell3
June 24, 2020
Mercedes-Benz of Athens is an exceptional dealership. When I first walked in to meet the receptionist she was warm and inviting. My sales lady was Ms. Kaitlyn Pelham I would give her 10 star rating! Ms. When I first walked in to meet the receptionist she was warm and inviting. My sales lady was Ms. Kaitlyn Pelham I would give her 10 star rating! Ms. Pelham made my car buying experience awesome and the process didn’t take long. She did everything she could to make me feel comfortable and told me not to worry that everything will be alright. Everything turn out wonderful with her and everything turn out wonderful with the finance manager Mr. Curtis Caldwell, he was awesome! Also the used car manager Mr. James Braxton III was great! I would surely come back and do business with them again. Thank you again for the awesome experience! More
by 404terri
Employees Worked With
Other Employees :
Kaitlyn Pelham -Sales Lady, James Braxton III
June 22, 2020
Awesome experience at MB of Athens. Love our new GLC300. John Swimwood did a great job helping find the car we wanted. Curtis in finance was open and friendly. John Swimwood did a great job helping find the car we wanted. Curtis in finance was open and friendly. More
by Arnoldt
June 22, 2020
Routine Service I have driven Mercedes Benz for the last three years and use only the Athens dealership for my purchases and service. Without exception I have always I have driven Mercedes Benz for the last three years and use only the Athens dealership for my purchases and service. Without exception I have always been treated courteously and efficiently by everyone, from the employees that pickup and deliver my car for service to the service department employees and the sales staff. I would recommend the Mercedes Benz of Athens dealership to anyone. More
by wparker
May 22, 2020
Exceptional Within the context of my experience as a consumer, there exist a select list of organizations that consistently build personal and professional rela Within the context of my experience as a consumer, there exist a select list of organizations that consistently build personal and professional relationships with reliability and expertise. Mercedes-Benz of Athens is one of those companies in my opinion, after twenty-five years of our history. Service Advisor Shane McCarty’s knowledge and attention to detail presents clear options before each service and is followed by quality work of technicians. Some accommodations are provision of a well-suited loaner vehicle upon request for the duration of the service, updates on the status of your vehicle, and a complementary wash and vacuum. A coherent and accurate invoice is appreciated. I highly recommend Mercedes-Benz of Athens. More
by t_barrett
Employees Worked With
April 21, 2020
As always I am very satisfied with the staff at Mercedes-Benz of Athens. Every time Sam has that same smile very polite I'm always looking for him when I come in Mercedes-Benz of Athens. Every time Sam has that same smile very polite I'm always looking for him when I come in More
by evelynvriddle57
Employees Worked With
April 04, 2020
Had excellent buying experience with John Timberman and Dave Lee with free delivery to Savannah. Second MB purchased from them with good results both times. Very satisfied. Dave Lee with free delivery to Savannah. Second MB purchased from them with good results both times. Very satisfied. More
by Bseverette
Employees Worked With
John Timberman
