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Mercedes Benz of Athens
Watkinsville, GA
212 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 212 reviews
October 24, 2020
I appreciate having the dealership pick up my vehicle for it's annual service and returning it the same day. It comes back clean and with the proper service completed. I especially enjoyed visiting with the it's annual service and returning it the same day. It comes back clean and with the proper service completed. I especially enjoyed visiting with the employee that picked my car up. More
by delgardner61
Employees Worked With
Helpful October 17, 2020
I have had my car for five years and they have always gone beyond the call of duty to look after my car. I am thankful for them. gone beyond the call of duty to look after my car. I am thankful for them. More
by tylerak
Employees Worked With
October 13, 2020
Excellent customer experience. The repairs were completed and in a very timely manner. The cost of the repairs were reasonable. The entire staff was very polite and professional. and in a very timely manner. The cost of the repairs were reasonable. The entire staff was very polite and professional. More
by joeyaray
Employees Worked With
October 11, 2020
Top Notch!The staff was friendly and made car buying a Top Notch! The staff was friendly and made car buying a seamless process. I was pleased with the experience and the car performance. Thank you Top Notch! The staff was friendly and made car buying a seamless process. I was pleased with the experience and the car performance. Thank you More
by BLYK
October 10, 2020
I ordered my new 2020 GLC300 in February only weeks before we went into full pandemic mode. Unfortunately Germany was forced to close down their plant due to Covid as did most other places around the w before we went into full pandemic mode. Unfortunately Germany was forced to close down their plant due to Covid as did most other places around the world. Manufacturing resumed in July and my car was delivered to my door on September 30th by my salesperson, Kaitlyn Pelham. I can not say enough good things about the dealership experience back in February when I ordered my vehicle as well as the excellent customer service provided by Kaitlyn. She was and still is available to answer any questions and provided A+ personalized service. I look forward to a continuing relationship with Kaitlyn and Mercedes-Benz of Athens. Based on this experience I will be purchasing my next vehicle from them as well. There were numerous other Mercedes dealerships much closer to my home, but after shopping several local more close dealerships, I decided to go with Mercedes-Benz of Athens and I could not be more pleased. They weren't pushy, were fair in negotiations and all around pleasant to work with. They will bring your car to you and pick it up for service as well so don't let venturing out a few more miles further make you hesitate at all. I'd also like to thank Dave Lee, Sales Manager who was also excellent to work with. I'm a happy customer! Thank you Kaitlyn and Dave! Ayla More
by AylaGLC300
Employees Worked With
Kaitlyn Pelham, Dave Lee
September 08, 2020
Everyone at this dealership very courteous and attentive as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehi as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehicle if needed. More
by bettyjoeevans
September 04, 2020
The process was quick and seamless! Alexandr was very helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! More
by Brittanie
Employees Worked With
August 30, 2020
Excellent dealership with large inventory. Tonya Lee, our salesperson was professional and extremely kind and helpful. She was knowledgeable, kept in touch with us even after taking ownership of our ve our salesperson was professional and extremely kind and helpful. She was knowledgeable, kept in touch with us even after taking ownership of our vehicle. Offered us a great and fair deal. We will return for any of our car needs in the future. More
by Donnie9
August 04, 2020
Ms. Tonya is professional, personal and proficient. She is very thorough and will ensure the entire process is to your satisfaction without added pressure. Enjoyed our interaction and transaction in purcha is very thorough and will ensure the entire process is to your satisfaction without added pressure. Enjoyed our interaction and transaction in purchasing my vehicle. More
by ReeLeon
Employees Worked With
August 01, 2020
EXCELLENT CUSTOMER SATISFACTION My salesperson at Mercedez-Benz of Athens was Tonya Lee who was very professional, respectful, calm, patient, and peaceful with excellent knowledge ab My salesperson at Mercedez-Benz of Athens was Tonya Lee who was very professional, respectful, calm, patient, and peaceful with excellent knowledge about the Mercedez products. The people there are just amazing and very respectful. If you are looking for your worth of customer service experience, then do not look elsewhere, just go to Mercedez-Benz of Athens. More
by wajfra
