Mercedes-Benz of Asheville

Dealership advertised a used car and said call for price. When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for the vehicle and they refused to provide the price without me proving Contact information. Just asked a simple question and they were reluctant to provide a simple answer. They rather play games and waste time. I do not care to do business with an entity that treats customers in this manner. More

Mercedes Benz of Asheville is professionally run and clean. Nathan Hardin/sales is awesome, I feel he is looking out for me. Service dept Nate Caldwell, very customer service savvy. Congratulations to e clean. Nathan Hardin/sales is awesome, I feel he is looking out for me. Service dept Nate Caldwell, very customer service savvy. Congratulations to everyone involved for making today's visit a pleasant one! More

Friendly professional folks who explain procedures in service and as importantly are knowledgeable in what they do. service and as importantly are knowledgeable in what they do. More

This dealer has been customer friendly and provides excellent service and sales information.. I highly recommend this dealer to anyone w a MB. excellent service and sales information.. I highly recommend this dealer to anyone w a MB. More

Very professional and efficient. Service manager kept me updated through the whole process and clarified everything that had to be done to my vehicle updated through the whole process and clarified everything that had to be done to my vehicle More

They the most courteous and efficient people that I have dealt with I have been doing business with them since 2016 and I have always been treated with the utmost service and attention l would highly recomm dealt with I have been doing business with them since 2016 and I have always been treated with the utmost service and attention l would highly recommend them to anyone More

Total FRUADS Liars RUDE....Took advantage of me and the situation! Especially the Service manager Kyte Ferrel . Mock me because Im Hispanic? Laugh like it was a Joke..... STEER CLEAR OF THIS DEALERSHIP! situation! Especially the Service manager Kyte Ferrel . Mock me because Im Hispanic? Laugh like it was a Joke..... STEER CLEAR OF THIS DEALERSHIP!!!!!! STEER CLEAR OF THIS DEALERSHIP!!!!!! RACIST!!!! More

Worked with me on a fair price for our build car. Professional, helpful and courteous . Professional, helpful and courteous . More

Terrible Customer service and communication. The ONLY time that this dealership will help you is BEFORE you sign on the dotted line. STEER CLEAR OF THIS DEALERSHIP!!!!!! Nathan Harding was our salesper time that this dealership will help you is BEFORE you sign on the dotted line. STEER CLEAR OF THIS DEALERSHIP!!!!!! Nathan Harding was our salesperson and he does not return calls. I added the clear coat (yes I PAID for it) which is now peeling. Mercedes of Asheville repaired this and now the paint color DOES NOT MATCH and not ONE person at mercedes of asheville gives a hoot. disgusting at best please do not waste your time with these people. More