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Mercedes-Benz of Asheville

Fletcher, NC

4.5
141 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 141 reviews

February 23, 2022

Have been going to this dealership/service department for years. They have outstanding customer service More

by Bethlewis.avl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Feb 24, 2022 -

Mercedes-Benz of Asheville responded

Thank you so much for your longtime business and support! All of us at Mercedes-Benz Asheville are grateful to have you as a customer. See you at your next visit!

January 31, 2022

The service is reliable and courteous as expected of aMercedes Benz dealership. Nathan usually attends me and is knowledgeable about the many kinds of models and service specifications. An experienced a More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 01, 2022 -

Mercedes-Benz of Asheville responded

William, thank you for taking the time to review us! We are thrilled to hear that Nathan delivered such a seamless service experience. Drive safely, and we hope to see you back again at Mercedes-Benz Asheville!

January 25, 2022

Excellent dealership! I’ve been a customer there for years. Great service department. They’ve got great people that has worked there for decades. More

by lymansandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel service is excellent! He’s worked there for years.
Jan 26, 2022 -

Mercedes-Benz of Asheville responded

Thank you for taking the time to review us! We are so glad to hear that you are so confident in the Mercedes-Benz Asheville team to get the job done. Drive safely, and we hope to see you back again down the road!

January 22, 2022

Dealership advertised a used car and said call for price. When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for More

by Tantilloa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sergei
Jan 24, 2022 -

Mercedes-Benz of Asheville responded

This feedback is disappointing to receive. It is our goal to deliver a straightforward purchase experience, and I assure you that it is never our intention to mislead or inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please give me a call directly. Thank you, Jeremi Comolli - Sales Manager - (828) 667-5213

December 16, 2021

Mercedes Benz of Asheville is professionally run and clean. Nathan Hardin/sales is awesome, I feel he is looking out for me. Service dept Nate Caldwell, very customer service savvy. Congratulations to e More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin, sales. Nate Caldwell, Service.
Dec 17, 2021 -

Mercedes-Benz of Asheville responded

Thank you for the great feedback! We are happy to hear that you always enjoy your experiences working with Nathana and Nate, and will be sure to pass along your kudos. Safe travels and have a great day, Mike! - Mercedes-Benz Asheville

December 14, 2021

Friendly professional folks who explain procedures in service and as importantly are knowledgeable in what they do. More

by hrneighbors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2021 -

Mercedes-Benz of Asheville responded

We're pleased to have your confidence in the Mercedes-Benz Asheville team! It makes us happy that our team was friendly, professional, and knowledgeable. See you next time!

November 19, 2021

This dealer has been customer friendly and provides excellent service and sales information.. I highly recommend this dealer to anyone w a MB. More

by dlmerritt100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman. Nathan
Nov 20, 2021 -

Mercedes-Benz of Asheville responded

Thanks for the 5-star review of Mercedes-Benz Asheville! We're glad to hear that our team was so helpful and we look forward to working with you next time!

November 11, 2021

Very professional and efficient. Service manager kept me updated through the whole process and clarified everything that had to be done to my vehicle More

by J Leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 12, 2021 -

Mercedes-Benz of Asheville responded

Thanks for the great review of Mercedes-Benz Asheville! We're happy that our team was professional and efficient. We appreciate these kind words about our team.

October 30, 2021

They the most courteous and efficient people that I have dealt with I have been doing business with them since 2016 and I have always been treated with the utmost service and attention l would highly recomm More

by Geegeeanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman and all the others that helped that I don’t know their names
Nov 01, 2021 -

Mercedes-Benz of Asheville responded

We are so grateful for your years of business! Thank you for putting your trust in our team here at Mercedes-Benz Asheville, we look forward to assisting you next time. Safe travels!

October 30, 2021

WORST EXPERIENCE EVER!!SCAM ARTIST!NEVER WILL ENTER WORST EXPERIENCE EVER!! SCAM ARTIST! NEVER WILL ENTER OR RECOMMEND THIS DEALERSHIP! AVOID AT ALL COSTS More

by rey3970
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KYTE FERREL DARRELL INMAN
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