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Mercedes-Benz of Asheville

Fletcher, NC

4.5
141 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 141 reviews

March 19, 2022

I have always had a good experience with MB AVL. Everyone is professional and accommodating. Their new facility is very nice. More

by Larissa_Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl in service
Mar 20, 2022 -

Mercedes-Benz of Asheville responded

Larissa, we love hearing that you rely on Mercedes-Benz Asheville for exceptional service! Our team truly enjoys going the extra mile for you, and we hope we'll have the chance to work together again soon!

March 17, 2022

Charles was an unexpected pleasure of a salesman. He was patient with my indecisiveness, not at all pushy or trying to push a generic sales pitch, and made it so that I didn't want to make a purchase More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas, Sarah Hamill
Mar 18, 2022 -

Mercedes-Benz of Asheville responded

Melissa, thank you for the great review! We appreciate your support and are happy to hear that Charles delivered such an outstanding purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Mercedes-Benz Asheville!

March 16, 2022

I have been taking my 2008 Mercedes SUV to Mercedes-Benz of Asheville for service since it was just a few months old. I have always been pleased with the service department’s handling of routine service as More

by carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman
Mar 17, 2022 -

Mercedes-Benz of Asheville responded

Carolyn, thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was been reflected in your time working with us over the years. We will be sure to pass on the kind feedback to Darrell and the Mercedes-Benz Asheville team. Drive safely, and we hope to see you back again down the road!

March 10, 2022

Rafael Rodriguez was so nice to deal with. He listens to what you want and gets it done. It has been such a pleasure to work with him and I got the Mercedes I really want. Kudos to Raphiel and More

by vworsham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Lloyd, Raphiel Rodriguez, Sarah Hamill
Mar 10, 2022 -

Mercedes-Benz of Asheville responded

It's wonderful to hear that Raphiel made your Mercedes buying experience such a success! Thank you for the fantastic review and for trusting Mercedes-Benz Asheville with your business - we hope you enjoy the new wheels. Safe travels!

March 04, 2022

The team at Mercedes-Benz of Asheville, and my sales advisor Raphiel Rodriguez did an outstanding job in ordering my vehicle, and getting it ready for me in a very timely manner. There's a family feeli More

by mz
Recommend Dealer
Yes
Employees Worked With
Raphiel Rodriguez
Mar 04, 2022 -

Mercedes-Benz of Asheville responded

We are so happy to hear that you felt comfortable working with Raphiel and our team to purchase your new vehicle. Thank you for the kind feedback about our service and facilities! It means a lot to hear that you are satisfied with your purchase, and we hope that you continue to enjoy your new vehicle.

March 04, 2022

Raphiel was wonderful to work with on the purchase of my car. Not only did he take time to understand my situation, he reviewed my wants and needs and allowed me time to see a variety of vehicles so I could More

by HMac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphiel Rodriguez
Mar 04, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the five-star review for Mercedes-Benz Asheville! We are so glad that Raphiel went above and beyond to ensure you found the perfect new car and enjoyed every step of the process. Your business means the world to us, and your kind words made our day!

March 04, 2022

Darrell and Nathan are always so helpful and wonderful and quick to get the job done More

by Sinkoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Herman, Charles Thomas, Joseph Delvecchio, Nathan Hardin, Raphiel Rodriguez, Tony Sellers, Curt Brown, Kelly Rock, Scott Wollman
Mar 04, 2022 -

Mercedes-Benz of Asheville responded

We're glad you can always count on Darrell and Nathan! Thank you for the amazing review and for being a loyal customer of Mercedes-Benz Asheville! We appreciate you.

March 04, 2022

Great buying experience and the new dealership is amazing. Service guys are great too! Definitely recommend More

by M.balbier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphiel Rodriguez
Mar 07, 2022 -

Mercedes-Benz of Asheville responded

Your recommendation of our team means a lot to us! Thank you for choosing Mercedes-Benz Asheville and for stopping by to share your experience. Safe travels in your new car!

March 01, 2022

Date of the art dealership people where very nice. The salesman Casey was very helpful with the deal More

by SteveJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nicholson, Jeremi Comolli, Tara Lloyd, Casey Herman, Sarah Hamill
Mar 01, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the great review, Steve! We appreciate your business and are happy to hear that Casey delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Mercedes-Benz Asheville!

February 24, 2022

I was 100% satisfied and Nathan was very nice and accommodating. The new facility is amazing. More

by anitalyda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 24, 2022 -

anitalyda responded

I love the new facility it’s awesome! Nathan took very good care of me and I appreciate it.

Feb 25, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Nathan and the Mercedes-Benz Asheville team. We appreciate the kind words about our new facility, and hope to see you back next time!

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