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Mercedes-Benz of Asheville

Fletcher, NC

4.6
148 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 148 reviews

April 06, 2022

Charles is an amazing and a very professional sales person. He helped us get our new Chevy Silverado, which we are super happy and excited. Thank you for everything! More

by Lina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas
Apr 07, 2022 -

Mercedes-Benz of Asheville responded

Hi Lina - Congratulations on your new Chevrolet Silverado! We are thrilled that Charles and the team took such great care of you and earned your positive review. Thank you from all of us at Mercedes-Benz Asheville!

April 05, 2022

Daren has taken care of my cars for 10 years. or more. I wouldn’t change anything, always a gentleman. Today, labor charges seems high, but love the car. When problem happens I call Darren. T More

by bdwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Inman
Apr 05, 2022 -

Mercedes-Benz of Asheville responded

Thanks for the review. We appreciate your trust in Daren to take care of your vehicle. We are grateful for your business, and we'll see you again next time here at Mercedes-Benz Asheville!

March 31, 2022

Very nicely set up. All personnel always smiling and greeting you. They served me lunch which was first class as was the servíce. Thanks! More

by Claudio Ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas, Sarah Hamill
Mar 31, 2022 -

Mercedes-Benz of Asheville responded

Claudio, we are thrilled that you had such a positive experience with our team! Thank you for coming to Mercedes-Benz Asheville and for taking the time to share your support. Safe travels!

March 31, 2022

This was an almost perfect experience, everyone was friendly, accommodating, and professional but not in a cold and calculating way. I was immediately greeted in a friendly manner and offered refreshm More

by lauralovelace5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner in finance, Charles Thomas
Apr 01, 2022 -

Mercedes-Benz of Asheville responded

Laura - We love to hear from our customers and are delighted that you had a positive car-buying experience. Thank you so much for your patience throughout this process! We are very grateful for your family's business and are delighted that Charles and Connor helped you get into the right vehicle for you. Congratulations and safe travels! - Mercedes-Benz Asheville team

March 31, 2022

The guys at service are always on their game! Darrel has been are guy for years and he does and outstanding job! More

by Tincherterry137
Recommend Dealer
Yes
Employees Worked With
Darrell
Apr 01, 2022 -

Mercedes-Benz of Asheville responded

Thank you for taking the time to review us! We are so glad to hear that Darrel and the Mercedes-Benz Asheville team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 21, 2022

Very nice new showroom, well appointed. Raphiel was exactly the salesman we required. Honest and attentive. More

by Ann Barry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor, Raphiel Rodriguez
Mar 21, 2022 -

Mercedes-Benz of Asheville responded

Ann - We are so happy to see this positive feedback about our service and facilities. Thank you for giving a shout out to Raphiel! Safe driving from all of us at Mercedes-Benz Asheville.

March 20, 2022

Dealership was very fast and friendly came right out and help us mr Thomas was very helpful More

by Brevardtv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas, Sarah Hamill
Mar 21, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the great review! We are thrilled to hear that Thomas delivered such a successful purchase experience. Drive safely, and we hope to see you back at Mercedes-Benz Asheville!

March 19, 2022

I have always had a good experience with MB AVL. Everyone is professional and accommodating. Their new facility is very nice. More

by Larissa_Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl in service
Mar 20, 2022 -

Mercedes-Benz of Asheville responded

Larissa, we love hearing that you rely on Mercedes-Benz Asheville for exceptional service! Our team truly enjoys going the extra mile for you, and we hope we'll have the chance to work together again soon!

March 17, 2022

Charles was an unexpected pleasure of a salesman. He was patient with my indecisiveness, not at all pushy or trying to push a generic sales pitch, and made it so that I didn't want to make a purchase More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas, Sarah Hamill
Mar 18, 2022 -

Mercedes-Benz of Asheville responded

Melissa, thank you for the great review! We appreciate your support and are happy to hear that Charles delivered such an outstanding purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Mercedes-Benz Asheville!

March 16, 2022

I have been taking my 2008 Mercedes SUV to Mercedes-Benz of Asheville for service since it was just a few months old. I have always been pleased with the service department’s handling of routine service as More

by carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman
Mar 17, 2022 -

Mercedes-Benz of Asheville responded

Carolyn, thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was been reflected in your time working with us over the years. We will be sure to pass on the kind feedback to Darrell and the Mercedes-Benz Asheville team. Drive safely, and we hope to see you back again down the road!

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