Mercedes-Benz of Asheville

Great service! ! Very much in touch with every aspect of my service. Extremely responsive and kept me up to speed the entire process. Definitely recommend! ! Very much in touch with every aspect of my service. Extremely responsive and kept me up to speed the entire process. Definitely recommend! More

The service was superb! I called for an appointment & they're able to get back to me quickly & schedule me. Nathan was very attentive to customer as I walked in ( that gest I called for an appointment & they're able to get back to me quickly & schedule me. Nathan was very attentive to customer as I walked in ( that gesture of acknowledgement " I see you, I just can't be there right away because...is something you seldom see now) & keeps me updated with the progress of my service while I wait. The added bonus of food service was excellent! I'm going back to Asheville for it's able to service my car same day where other place I have to drop it off for same service. You can't pass up the speed of service as it saves me time & able to do other things in one day! Other staff in other areas were friendly & of course you always find that "one" that don't bring their "A" game compared to others. Overall, Nathan's wonderful service exceeds! More

Called me promptly. Followed up timely. Negotiated fairly. Closed purchase quickly. Followed up after the purchase to make sure everything was good. Followed up timely. Negotiated fairly. Closed purchase quickly. Followed up after the purchase to make sure everything was good. More

I do not and have not received return phone calls from the subject MB dealer for vehicle maintenance services for my (2) MB vehicles. I began purchasing Mercedes-Benz since 1985 primarily for the previous the subject MB dealer for vehicle maintenance services for my (2) MB vehicles. I began purchasing Mercedes-Benz since 1985 primarily for the previous superior dealer service standards we received by MB dealers in NY State. I have begun to buy from your competitors due higher quality standards of service responsiveness compared to this prevailing issue within the Asheville MB dealership. More

Very clean the waiting area is large and comfortable. Amenities only include water and fountain drinks Amenities only include water and fountain drinks More

Very friendly, beautiful surroundings, clean. Professional, very knowledgeable of their product - got me out of there in a timely manner. Professional, very knowledgeable of their product - got me out of there in a timely manner. More

Great dealership with the best Service team. Darrell Inman is the best and always has a smile. Darrell Inman is the best and always has a smile. More

Darrell is such a great Service Mgr. The mechanic that replaced one of our tires did a first class job. Our vehicle rides much smoother. Beautiful new dealership and much closer to wh The mechanic that replaced one of our tires did a first class job. Our vehicle rides much smoother. Beautiful new dealership and much closer to where we live. God is good all the time! More

Great staff that pay close attention to details. Brand new dealership with lots of customer extras like the cafe, easy drive in and out. Brand new dealership with lots of customer extras like the cafe, easy drive in and out. More

Absolutely first quality dealership. And Nate handled my small issue like I was An old customer... fact is that was the first time I ever visited MB of Asheville, it won't be the last😎 And Nate handled my small issue like I was An old customer... fact is that was the first time I ever visited MB of Asheville, it won't be the last😎 More